City of Boulder

City of Boulder

Dispatcher

Boulder, CO · Full-time

Sponsorship not specified$31k-$46kDetected 28 days ago
Structural AnalysisSensorsCommunicationProblem Solving

About the role

  • It's a great time to join the City of Boulder!
  • Job Description Summary: Under direct supervision, this job requires multi-tasking skills and the ability to make quick decisions.
  • Answer emergency telephone lines and obtain information from callers.

Responsibilities

  • Monitors intrusion and fire alarms for the public safety building and Community Police Centers. Monitors flood alarms, automated stream and rain gauges and color weather radar and initiates severe weather warnings and flood alert procedures.
  • Document calls by inputting necessary information in the Computer Aided Dispatch (CAD) system.
  • Ability to maintain self-control during periods of extreme stress and pressure.
  • Ability to work closely with others to maintain calm, efficient operations.

Requirements

  • Ability to communicate clearly and effectively.
  • Ability to receive, comprehend, and rapidly relay accurate information.
  • Ability to handle confidential information in a secure, professional and discretionary manner.
  • Ability to demonstrated interpersonal, problem solving, and conflict resolution skills.
  • Ability to demonstrate attention to detail and organizational skills.
  • Ability to demonstrate flexibility and openness to change.
  • Ability to learn Computer Aided Dispatch and Enhanced 9-1-1 communication system.
  • Ability to obtain EMD certification within probationary period.
  • Ability to obtain CPR certification.
  • Ability to type at least 35 words per minute.

Nice to have

  • Prior dispatch experience.
  • Work experience in a Public Safety Answering Point (PSAP).
  • Experience working with Tritech CAD.
  • Ability to communicate bilingually in English/Spanish.
  • High School diploma or equivalent
  • Two (2) years of work experience.
  • Supervision Received: Dispatch Supervisor
  • Supervision Exercised: None

Compensation

  • This is a full-time hourly position.
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This listing is sourced directly from City of Boulder's careers page and normalized into a canonical job model.