Nexxen
Client Success Manager
New York, NY · Full-time
Sponsorship not specified$75k-$95kDetected 1 day ago
CybersecuritySalesforceAccount ManagementExcelRecruitingSignal ProcessingCommunicationOrganizational SkillsMicrosoft Office
About the role
- This role will be based in the New York office.
- Our team follows a hybrid schedule working in-office three days a week and remotely for the rest.
- Candidates hired to work in other locations will be subject to the pay range associated with that location.
Responsibilities
- The Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution.
- As the primary point of contact for a portfolio of advertiser relationships, you'll drive satisfaction, retention, and growth through expert campaign management, strategic consulting, and deep technical fluency across Nexxen's full product suite, including our SSP, DMP, and deal infrastructure.
- Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building deep, trust-based relationships that drive retention and growth
- Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue for Nexxen
- Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights
- Own end-to-end campaign delivery across managed service and PMP channels
- Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and ongoing troubleshooting
- Support audience activation and targeting strategies through Nexxen's Data Management Platform (DMP)
- Own end-to-end campaign delivery across managed service and PMP channels; including setup, launch, pacing, optimization, and performance reporting against KPIs
- Maintain accurate campaign records and account documentation in Salesforce and internal systems
Requirements
- 2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher
- Proven track record managing programmatic campaigns across CTV, online video, and/or display
- Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting
- Strong analytical mindset with the ability to translate data into actionable narratives
- Proficiency in Excel (pivot tables, large datasets) and PowerPoint
- Familiarity with Salesforce, ad servers, brand safety, and verification platforms
Compensation
- Candidates hired to work in other locations will be subject to the pay range associated with that location.
Benefits
- Onboard new clients through platform demos, training sessions, and ongoing education on Nexxen's offerings and deal capabilities
Company info
- Your Safety Matters
- At Nexxen, we care about the well-being of our current and future employees.
- We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant.
- Please be advised that Nexxen will never request payment (whether in cash, cryptocurrency, or any other form) as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get-rich-quick opportunities.
- If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name, please contact us at infosec@nexxen.com to verify its legitimacy.
- Your trust is important to us.
- Stay safe and informed.
This listing is sourced directly from Nexxen's careers page and normalized into a canonical job model.