ServiceNow
Pricing Operations Manager
West Palm Beach, Florida, United States · Contract
Sponsorship not specifiedDetected 1 day ago
Project ManagementAgileCustomer SuccessCommunicationProblem Solving
About the role
- It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis.
- To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Responsibilities
- Drive new commercial model initiatives from original concept through final implementation
- Develop detailed program/project execution plan, and manage some implementation processes including progress tracking, metrics, monitoring change control process, testing, enablement, release to production and post deployment support process
- Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors
- Drive business model and pricing process innovation to accelerate growth
- Own pricing and portfolio review documentation, including keeping all policies current, accessible, and clearly communicated to all relevant stakeholders
Nice to have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 8+ years of hands-on project management experience
- Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments
- Experience guiding teams and provide technical solutions while mitigating or removing hurdles / obstacles
- Experience overcoming project crisis
- Proven experience in product release management and launching SaaS offers
- Strong program/project management skills & strong facilitation skills
Skills
- She cried tears of joy.
- Today, ServiceNow is the AI control tower for business reinvention.
- Join us to put AI to work for people.
Benefits
- Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking
Equal opportunity
- ServiceNow is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- Accommodations
Visa & Work Authorization
- Export Control Regulations
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This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.