Clera
Enterprise Account Manager
San Francisco
No sponsorship$80k-$120kDetected 3 days ago
LLMsAgentic AICRMAccount ManagementCustomer Success
About the role
- Join a fast-growing, seed-stage enterprise AI platform startup headquartered in Berlin.
- The company provides a secure, model-agnostic AI platform - including chat, workflows, agents, and integrations - that helps large organisations roll out generative AI at scale.
- Backed by notable investors and trusted by thousands of organisations across Europe, the team is small (~20 people), highly ambitious, and operating at the frontier of enterprise AI adoption.
Responsibilities
- Own a portfolio of enterprise accounts and be fully accountable for retention, adoption, and expansion metrics.
- Identify and drive expansion opportunities across users, use cases, and deployment scope.
- Navigate complex enterprise stakeholder landscapes: find champions, manage blockers, and build multi-threaded relationships from end users to C-suite.
- Build AI agents and automated workflows to manage your own book of business, systematically eliminating manual effort.
- Hands-on experience building AI agents, automating workflows, and using AI tools to replace manual work.
- As an Enterprise Account Manager, you will own a book of enterprise business end-to-end - driving adoption, retention, and expansion while using AI tooling to automate and scale your own workflows.
- Relocation support provided for candidates moving to Berlin.
- Relocation support is available.
Requirements
- 5+ years in a customer-facing enterprise role (Account Management, Customer Success, or consultative post-sales).
- Proven track record driving adoption, renewals, and expansion in complex organisations.
- Fluency in German (C1+) and English - both are required.
- Candidates must be available to work from the Berlin office five days a week.
Compensation
- $80,000 - $120,000 annually (or equivalent, depending on currency and agreement).
Benefits
- Strategic, data-driven mindset - comfortable using CRM data, usage signals, and health scores to prioritise and act.
- Build structured account plans including stakeholder maps, health assessments, growth opportunity identification, and risk mitigation strategies.
Company info
- Background at an AI-native company, technical consulting firm, or early-stage startup.
- Founder or early-employee experience.
- Portfolio or case studies demonstrating hands-on deployment of AI agents or automated workflows in enterprise contexts.
- You will work closely with Solutions Engineering and Product, shape what gets built next, and serve as the strategic partner that guides customers through their AI transformation journey.
Visa & Work Authorization
- Visa sponsorship is not available for this role.
This listing is sourced directly from Clera's careers page and normalized into a canonical job model.