Flagstar Bank, N.A

Branch Banking-Market Leader

Canton/45505 Michigan Avenue/112111

Sponsorship not specified$87k-$150kDetected 20 days ago

Performance ManagementLeadershipCommunicationCollaborationMentoring

About the role

Foster working relationships with entire staff by teaching, empowering, mentoring and holding teams accountable to delivering not only the results, but more importantly the behaviors that define our company culture.
Responsible for the expansion of existing business relationships, the development of new business and CRA activities.
Position is responsible for being a role model for Flagstar Bank's client-centric culture, while embracing diversity and maintaining ethics and integrity.

Coaching & Talent Development: Successfully acquire, engage, and retain appropriate staff to deliver on expectations.
Coach, motivate, and support the strategic initiatives by providing outstanding client service and performance by leading a team of Branch Leaders within designated district, through feedback, leadership, guidance and development opportunities.
Ensure collaboration between branch team members and business partners (MLOs, FCs and Business Banking).
Partner closely with Market Operations Leader to ensure operations compliance.
Identify tailored skillsets to deliver specialized activities to our clients.
Execute skill building training for specific job families as needed.
Identify, support and be personally involved in CRA opportunities within your district communities.
Accountable to maintain compliance with applicable federal, state and local laws a n d regulations.

10+ years branch banking experience required with 6+ of those years in a leadership role.
Performs special projects, and additional duties and responsibilities as required.
C onsistently adhere s to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.

Job Competencies:
Proven coaching and leadership skills.
Ability to multi-task.
Proven client service skills and the ability to resolve problems and prevent client dissatisfaction.
Demonstrated effectiveness in leading operational requirements and procedures in a Retail Bank.
Proven track record of exceeding goal expectations by exemplifying appropriate behaviors and values.
Ability to inspire others and to work with employees at all levels.
Strong listening, verbal and written communication skills.

$86,923.50 - $150,167.00
Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Observe the Branch Leaders from the perspective of the client to truly deliver an educational experience that empowers the client.
Promote a vision and plan that focuses on client service and meeting the needs of our clients based on their financial goals.

When appropriate, provide disciplinary actions and exit non-performers while adhering to company policies.
Promote and model the company standard of always doing what is best for the client by providing recommendations to improve the financial quality of their life by educating and empowering.
We are committed to providing clear and accurate compensation information in accordance with applicable laws.

This listing is sourced directly from Flagstar Bank, N.A's careers page and normalized into a canonical job model.