Pearson

Pearson

Team Manager, Customer Success

United States

Sponsorship not specifiedDetected 8 days ago
Customer SuccessCustomer SupportLeadershipCollaboration

About the role

  • This role ensures districts achieve strong adoption and measurable impact from their investment, driving retention, customer satisfaction, and long-term growth.

Responsibilities

  • The Team Manager serves as a key connector across Sales, Product, and Customer Support to deliver a seamless post-sale experience.

Company info

  • Manager, Customer Success role leads a team responsible for the successful onboarding, implementation, and ongoing partnership of Pearson's PALS (Performance Assessment for Learning Suite) solutions across K-12 district customers.
  • Manager serves as a key connector across Sales, Product, and Customer Support to deliver a seamless post-sale experience.

This listing is sourced directly from Pearson's careers page and normalized into a canonical job model.