TaskUs
Autonomous Vehicle Roadside Assistance Agent - Baltimore MD (Onsite Position)
Baltimore, Maryland, USA
Sponsorship not specifiedDetected 25 days ago
AndroidCustomer SupportCommunication
About the role
- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
- Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
Responsibilities
- Maintain TaskUs's high standard of safety, inside and outside of the vehicle
- Complete daily reports and document procedures and tests
- the rescue vehicle, and safely drive passengers to their destination
- It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)!
- Come be part of TaskUs that supports People First by applying today!
Requirements
- Occasionally required to reach with hands and arms
- Must be able to occasionally lift and/or move up to 45 pounds
- Other duties as required
Nice to have
- Must be 21 years old
- High School Diploma or GED required.
- Four-year college degree (preferred) in a related field like
- industrial or applied sciences
- Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or
- other applicable regulations and laws (where required)
- Meets driver requirements, including driving record and criminal history under applicable regulations
- and laws in the state(s) in which the self-driving vehicle monitor will be working
Skills
- The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.
- TaskUs People First culture has grown the company to have approximately 45K employees worldwide.
- Must have good attention to detail and be able to quickly and concisely describe their thoughts
- Capable of responding quickly and simultaneously to multiple scenarios
- Adapt quickly to new and developing technology
- Cross-functional verbal and written communication and issue escalation
- Must be able to multitask multiple technologies, including communications devices and vehicle status systems
Compensation
- $23.00 (10% Shift Differential hourly for hours between 8pm-6am)
Benefits
- At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
- Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
- TaskUs provides world-class benefit packages with competitive industry salaries to all its employees.
- With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture.
- Life/Disability Insurance
- Roundglass Living Wellness
- PTO/UTO (N/A for Seasonal)
- Birthday Leave
- Education, Licensing, and Certifications Required:
Company info
- You're out and about in a company vehicle, troubleshooting robot cars, monitoring their every move, and sometimes even giving their "brains" a reboot.
- You'll be the hero who gets these futuristic rides back on track!
- But wait, there's more!
- You'll also be a superstar public relations rep, chatting with folks about the magic of self-driving tech and making sure passengers have a smooth, safe journey.
- Think of yourself as part tech expert, part customer service guru, and all-around awesome autonomous vehicle pro!
- We are known for our inclusiveness and community impact.
- If you need reasonable accommodations in any part of the hiring process, please let us know.
- We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.
Equal opportunity
- TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity
- we are committed to creating an inclusive environment for all employees. TaskUs People First culture thrives on it for the benefit of our employees, our clients, our services, and our community.
- How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
- DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
This listing is sourced directly from TaskUs's careers page and normalized into a canonical job model.