Lifeworks

Lifeworks

Senior Project Manager – Software Implementation (Defined Benefit)

Toronto, Ontario, Canada · Senior

Sponsorship not specified$65k-$85kDetected 22 days ago
AzureDevOpsLLMsProject ManagementJiraStakeholder ManagementForecastingRecruitingLeadershipCommunicationMentoringPublic Speaking

About the role

  • TELUS Health is empowering every person to live their healthiest life.
  • As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
  • As a Senior Project Manager, you won't just oversee implementation timelines.

Responsibilities

  • You'll proactively manage risks before they become crises: spotting dependencies early, modeling scenarios, stress-testing timelines, and presenting options with clear recommendations.
  • Lead change management, scope control, and financial tracking with precision
  • Plan and optimize resource allocation across multiple workstreams
  • Champion PMO standards and best practices, improving how the team delivers
  • We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
  • You'll own the complete delivery story-from the first client conversation through successful go-live and transition to operations.
  • You'll lead through complexity, build trusted relationships with C-suite executives, steer multi-million dollar initiatives, and mentor the next generation of delivery leaders.

Requirements

  • Demonstrated expertise in risk management, financial control, and change control across large-scale initiatives
  • Proven track record leading governance forums and steering committees with senior client stakeholders
  • Ability to identify and champion practical AI use cases (e.g., executive reporting automation, risk trend analysis, dependency mapping, forecasting)
  • Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
  • 5+ years of project management experience, with proven success delivering complex Defined Benefit pension implementation projects end-to-end
  • Mastery of client-facing software implementation delivery, particularly projects with multiple workstreams and senior stakeholders
  • Deep knowledge of pension administration-processes, pain points, and technology landscapes
  • Executive-level communication and stakeholder management-you speak fluently with C-suite clients and senior leaders
  • Leadership of integrated, multi-disciplinary teams across configuration, data, QA, product, development, and integration functions
  • AI fluency and digital leadership mindset-hands-on experience applying generative AI, copilots, or automation to improve delivery insights, governance, and decision support
  • Understanding of responsible AI practices, including data privacy, security, and appropriate use of enterprise-approved tools

Skills

  • Bilingual proficiency (English and French)
  • PMP or similar project management certification
  • Experience with SaaS platforms, data migration, and system integrations
  • Familiarity with tools like Azure DevOps (ADO), Jira, or comparable platforms

Compensation

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • $65,000 - $85,000
  • Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.
  • We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations.
  • We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Benefits

  • Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
  • At TELUS Health, we're transforming how organizations manage their most complex benefits challenges.
  • Our Retirement & Benefit Solutions team partners with leading enterprises to modernize and implement Defined Benefit pension platforms-work that directly impacts thousands of employees and retirees.
  • This is leadership that shapes how organizations transform, and it requires someone who can balance strategic vision with meticulous execution.

Equal opportunity

  • We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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