Sglottery
Business Analyst
Cleveland, OH
Sponsorship not specifiedDetected 30 days ago
Data AnalysisJiraStakeholder ManagementExcelCommunicationProblem SolvingMicrosoft Office
About the role
- This role is a highly technical Business Analyst to serve as a Solution Subject Matter Expert (SME) within a complex, enterprise lottery systems environment.
- The Business Analyst will act as the bridge between business stakeholders, site operations, and Software Development to ensure solutions are technically feasible, architecturally aligned, and successfully delivered.
- Serve as a technical SME for assigned solution(s), maintaining working knowledge of architecture, integrations, infrastructure components, and deployment flows.
Responsibilities
- This is a hands-on, technically grounded role suited for a BA who is comfortable operating at the intersection of systems architecture, integration, and business process design.
- Enter and manage requirements in JIRA, ensuring traceability from intake through delivery.
- Partner with our corporate Development, QA, Technical Services, and Operations teams to validate feasibility and alignment.
- Support full lifecycle activities including design validation, UAT preparation, production readiness, and post-launch support.
- Excellent stakeholder management skills, with the ability to bridge business and technical teams and drive alignment.
Requirements
- Experience participating in full life cycle (FLC) implementations.
- Working knowledge of:
- Ability to communicate technical concepts clearly at all organizational levels.
- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio).
- Strong technical aptitude and systems thinking, with demonstrated experience authoring detailed functional and system requirements in complex environments.
- Ability to operate effectively in fast-paced, multi-project environments while maintaining quality and attention to technical detail.
- Education
- Bachelor's degree in business, Computer Science, Information Systems, or equivalent experience.
- Years of Related Experience
- 3+ years of Business Analysis experience in complex system environments
- Position Required /Qualifications:
- System architecture
- Integration sequencing
- Configuration & customization
- Production cutover processes
- Experience developing use cases and conducting gap analysis.
Nice to have
- Lottery industry experience preferred.
Skills
- Strong documentation and analytical skills.
- Experience using JIRA or similar backlog management tools.
Company info
- Respond to technical inquiries from customers and internal teams, articulating system capabilities, constraints, and integration impacts.
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This listing is sourced directly from Sglottery's careers page and normalized into a canonical job model.