Climate First Bank
Loan Collections Specialist
United States - Remote · Full-time
Sponsorship not specifiedDetected 8 days ago
NegotiationCustomer SupportCommunicationProblem Solving
About the role
- Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good.
- Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers.
- We celebrate wins, tackle challenges head-on, and push boundaries.
Responsibilities
- Maintain diligent documentation of borrower interactions.
- Participate in periodic audits and reviews to validate compliance and performance.
- Negotiate payment arrangements and document all communications and outcomes in the loan servicing system.
- Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.
Nice to have
- Strong familiarity with FDCPA, ECOA, and SBA servicing guidelines.
- 3+ years of progressive experience handling Commercial and/ or SBA portfolios preferred.
- Bilingual (English/Spanish) preferred.
Compensation
- In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA)
- 401(k) with 6% Employer Match - No Vesting Period.
- Employee Stock Options
- Exclusive Employee Banking Perks
- 2-4 Weeks of Vacation based on officer level plus additional tenure-based time.
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This listing is sourced directly from Climate First Bank's careers page and normalized into a canonical job model.