Monstro

Head of Strategic Operations

New York City , Hybrid

Sponsorship not specified$157k-$269kDetected 6 days ago

LLMsProject ManagementCustomer SuccessLeadershipCommunicationCollaboration

About the role

The Head of Strategic Operations is one of the most influential roles at Monstro.
This is not an exec assistant role, but it is also not a role for someone who only advises from the sidelines.
You will be expected to get into the details when needed - from preparing an exec meeting and coordinating follow-up, to resolving a cross-functional blocker or rebuilding a broken process.

We give banks and wealth managers a way to deliver trusted advice digitally - to every client, not just the top tier.
Own the company's source of truth (priorities, owners, deadlines, dependencies).
Implement and maintain a "Company Gantt Chart" that provides true transparency across Product, GTM, Recruiting, and Delivery.
Lead high-impact, confidential initiatives ranging from hiring and fundraising support to legal and operational process rebuilding.
Ready to Build With Us?
If you're excited to contribute to a high-bar team building something meaningful, we love to hear from you!
Operating Rhythm: Own the company's source of truth (priorities, owners, deadlines, dependencies). Implement and maintain a "Company Gantt Chart" that provides true transparency across Product, GTM, Recruiting, and Delivery.
For clients, that means clearer decisions, proactive support when life changes, and a better view of their financial lives.
Every recommendation reflects the institution's own views, policies, and permissions.
Generative AI shapes how advice is designed; at runtime, execution is deterministic - so every output can be explained and stood behind, not just trusted.

6 -10+ years' experience in high-growth startups or scale-ups, with experience in a Founder's Office, Chief of Staff, Business Operations, Strategy, Operating, Investing, or top-tier Management Consulting environment.
You can orchestrate multiple complex, business-critical initiatives simultaneously without losing attention to detail.
You enjoy environments where priorities evolve quickly, ownership is high, and there isn't a playbook to follow.
You are driven to see work through to completion, maintaining momentum until outcomes are delivered.
Experience within AI, fintech, SaaS, BankingTech, or another regulated technology environment is highly desirable.
Bachelor's degree required.
An MBA or equivalent experience in strategy consulting or executive-level business operations is advantageous.
Experienced Team: Join a team with leadership that has a track record of scaling companies from early stage to major exits.

Competitive salary, equity, and robust benefits package, including paid health, vision, dental, and disability coverage.
Final compensation will depend on a variety of factors, including experience, skills, internal leveling, and market conditions, and will be offered within the stated range in accordance with applicable pay transparency laws.
$156,750 - $268,850

bringing together their full financial picture, identifying what matters, and delivering personalized guidance across investments, tax, retirement, insurance, legal, and more.

The executive team operates with clarity, alignment and consistent execution against company priorities
There is one clear, current source of truth for what matters, who owns it, and where it stands
Strategic initiatives move quickly from discussion to delivery with clear ownership and measurable outcomes
Cross-functional collaboration becomes a competitive advantage, with fewer bottlenecks and faster decision-making
Company objectives remain visible across the organisation, with progress tracked transparently and proactively
Operational processes scale alongside company growth without introducing unnecessary bureaucracy
The Executive team is able to focus on the highest-value strategic opportunities, knowing execution across the organisation is being driven effectively
Work in a culture that values speed, ownership, and impact-what most companies achieve in 90 days, we do in 45.
Working as a strategic partner to the Executive team, you'll help turn company strategy into execution, ensuring priorities stay aligned, decisions are implemented, and the business continues to scale with speed and precision.
Monstro is a governed AI platform for regulated financial institutions.

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This listing is sourced directly from Monstro's careers page and normalized into a canonical job model.