Cigna
Enrollment/Billing Senior Representative - Evernorth Health Services- Remote
United States Work at Home · Senior
Sponsorship not specified$20k-$30kDetected 2 days ago
AccountingExcelSAPCustomer SupportResearchLeadershipCommunicationProblem SolvingOrganizational SkillsAccounts PayableFiber Optics
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odds of building a lasting career here
39Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- The Payer Solutions Operations billing team is seeking an Enrollment/Billing Senior Representative.
- For this position, we anticipate offering an hourly rate of 20 - 30 USD / hourly, depending on relevant factors, including experience and geographic location.
- We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.
Responsibilities
- Manage assigned portfolio of complex client accounts
- Perform tasks related to collections processes and procedures
- Calculate and create special charge bills as needed
- Monitor delinquency reports and send communication to TPA partners
- Work with matrix partners to resolve customer disputes and rate issues
- Partners with matrix organizations to ensure that appropriate action is taken to identify and implement high potential process improvements
- Special project support as needed
Requirements
- 3+ years work experience in billing, accounting, or collections role
- Strong knowledge of Excel
- Knowledge of MS applications
- Ability to demonstrate solid problem solving skills
- Ability to multi-task and shift priorities
- Demonstrate strength and understanding of customer expectations and "sense of urgency" resulting in the ability to influence the organization to meet and exceed customer expectations.
- Ability to work independently and pro-actively
- Proficient in 10 keys
- Analytical, attention-to-detail, and quality-oriented
- Demonstrate ability to manage time and prioritize appropriately
- Demonstrates responsiveness and a sense of urgency when dealing with internal and external clients
Nice to have
- High School Degree or equivalent is required
- Bachelor's degree preferred.
- Genasys, SAP, PCRS system knowledge preferred, or quick learner of new applications and systems
Compensation
- For this position, we anticipate offering an hourly rate of 20 - 30 USD / hourly, depending on relevant factors, including experience and geographic location.
Benefits
- Knowledge/understanding of the interrelationships between CIGNA HealthCare matrix partners.
Company info
- At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
- Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.
- Ensures appropriate use of tools to track and monitor the financial performance of customers
Visa & Work Authorization
- n, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity
This listing is sourced directly from Cigna's careers page and normalized into a canonical job model.