Vitality Hospice

Vitality Hospice

Intake Coordinator

Allentown, PA · Full-time

Sponsorship not specifiedDetected 7 days ago
ComplianceCustomer SupportHIPAAEHR/EMRLeadershipCommunicationMicrosoft Office

About the role

  • The Intake Coordinator serves as the primary point of contact for incoming hospice referrals and is responsible for coordinating the intake process from referral through admission.

Responsibilities

  • Maintain accurate referral records and monitor the status of pending referrals.
  • Maintain confidentiality and comply with HIPAA and all company policies.
  • Collaborate with clinical leadership to ensure an efficient, patient-focused admissions experience.
  • Team At Vitality Hospice, we are dedicated to providing compassionate, patient-centered hospice care that supports patients and families with dignity, respect, and comfort.

Requirements

  • Communicate with hospitals, physician offices, skilled nursing facilities, case managers, and other referral sources to obtain required documentation.
  • Verify insurance eligibility and ensure all required documentation is complete prior to admission.
  • This role requires excellent communication, organization, attention to detail, and the ability to provide exceptional customer service while maintaining compliance with hospice regulations and HIPAA standards.
  • Qualifications High school diploma or GED required; Associate's or Bachelor's degree preferred.

Nice to have

  • High school diploma or GED required
  • Associate's or Bachelor's degree preferred.

Benefits

  • If you thrive in a fast-paced healthcare environment and enjoy helping others, we'd love to hear from you.
  • Previous experience in hospice, home health, healthcare intake, admissions, scheduling, medical office, or customer service preferred.

Company info

  • At Vitality Hospice, we believe in taking care of the people who care for our patients.
  • We are seeking a compassionate, organized, and detail-oriented Intake Coordinator to join our growing team.

This listing is sourced directly from Vitality Hospice's careers page and normalized into a canonical job model.