First Quality

First Quality

End User Technical Support

US PA Lock Haven

Sponsorship not specifiedDetected 20 days ago
Customer SupportLeadershipCommunicationProblem Solving

About the role

  • Its corporate offices are located in Great Neck, New York, with manufacturing facilities and offices in Pennsylvania, South Carolina, Georgia, and Canada.
  • First Quality focuses on private label and branded product lines.
  • As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

Responsibilities

  • Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops.
  • Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. Divisional, local, enterprise incident management support.
  • Collaborate with Service Desk Lead\Divisional IT Leads\Information Security\First Quality Businesses.

Requirements

  • Bachelor's degree in computer science, related field or equivalent experience.
  • The ideal candidate should possess the following:

Nice to have

  • Leadership skills and a general knowledge of all IT disciplines and technology platforms are preferred.

Compensation

  • As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

Company info

  • First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations.
  • First Quality was founded in 1989 and has grown to be a global privately held company with over 4,000 employees.
  • We are seeking an End User Technical Support for our First Quality Tissue located in Lock Haven, PA.

Equal opportunity

  • First Quality is an Equal Opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
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This listing is sourced directly from First Quality's careers page and normalized into a canonical job model.