Porch Group
Licensed Customer Service Representative
US WA Remote - Non Seattle, USA
Sponsorship not specified$54k-$76kDetected 28 days ago
Outbound SalesRecruitingCustomer SupportPatient CareResearchCommunicationProblem SolvingMentoringUnderwritingProperty & Casualty
About the role
- The future is bright for the Porch Group, and we'd love for you to be a part of it as our Licensed Customer Service Representative, HOA.
- Homeowners of America - is a nationwide insurance broker that's laser-focused on customer satisfaction.
- We were founded as a subsidiary of Porch Group and our mission is to make it fast and easy to find the best insurance for your needs and budget.
Responsibilities
- Process requests within authority level and properly document files
- Manage large volume of inbound and outbound calls
- Ability to maintain confidentiality
- Demonstrated ability to effectively manage difficult or emotional customer situations
Nice to have
- Experience with homeowners' insurance preferred
- Bilingual in Spanish preferred
Compensation
- Pay Range*: $54,000 - $75,600 Annually
Company info
- Interface with team members, management, and customers in reference to customer service issues
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This listing is sourced directly from Porch Group's careers page and normalized into a canonical job model.