Porch Group

Porch Group

Licensed Customer Service Representative

US WA Remote - Non Seattle, USA

Sponsorship not specified$54k-$76kDetected 28 days ago
Outbound SalesRecruitingCustomer SupportPatient CareResearchCommunicationProblem SolvingMentoringUnderwritingProperty & Casualty

About the role

  • The future is bright for the Porch Group, and we'd love for you to be a part of it as our Licensed Customer Service Representative, HOA.
  • Homeowners of America - is a nationwide insurance broker that's laser-focused on customer satisfaction.
  • We were founded as a subsidiary of Porch Group and our mission is to make it fast and easy to find the best insurance for your needs and budget.

Responsibilities

  • Process requests within authority level and properly document files
  • Manage large volume of inbound and outbound calls
  • Ability to maintain confidentiality
  • Demonstrated ability to effectively manage difficult or emotional customer situations

Nice to have

  • Experience with homeowners' insurance preferred
  • Bilingual in Spanish preferred

Compensation

  • Pay Range*: $54,000 - $75,600 Annually

Company info

  • Interface with team members, management, and customers in reference to customer service issues

This listing is sourced directly from Porch Group's careers page and normalized into a canonical job model.