Conviva

Conviva

Product Manager, Agent Analytics and Optimization

Foster City, CA · Full-time

Sponsorship not specified$220k-$300kDetected 7 days ago
Machine LearningAgentic AI

About the role

  • Conviva computes quality of experience across all users and all devices, in real time.
  • We combine user actions with app and system responses to give your technology, business, and operations teams AI-powered insights into any issues impacting user experience and engagement.
  • Are you a motivated and fast learner who wants to join a high-powered AI/engineering team that is disrupting digital and agentic experience analytics?

Responsibilities

  • Conviva is the first and best place to understand and optimize digital customer experiences.
  • Conviva is the intelligence layer for digital businesses, turning every consumer interaction i nto ou tcome-based intelligence-linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests.
  • Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.
  • Partner deeply with engineering, design, and data/ML to ship high-quality product experiences from concept to launch to iteration.
  • You build alignment fast and keep teams moving.

Compensation

  • The expected salary range for this full-time position is $220,000 - $300,000 + equity + benefits.

Benefits

  • defining vision, strategy, roadmap, and success metrics.

Company info

  • Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry-capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real-time and at a fraction of the cost of alternative solutions.
  • We're hiring a Product Manager to help build an Agent Experience Analytics product within our Digital Intelligence Platform-a platform focused on intelligence and optimization for apps, websites, and AI agents.

This listing is sourced directly from Conviva's careers page and normalized into a canonical job model.