Essity
IT Onsite Support Specialist
Dover, DE
Sponsorship not specifiedDetected 30 days ago
Cloud PlatformsCybersecuritySupply ChainCustomer SupportFirewallCommunicationCollaborationProblem Solving
About the role
- The role works closely with on-site business stakeholders and IT teams to ensure the smooth operation of IT systems, while tracking requests and their resolutions.
- Initially this position will be heavily involved in migration from the previous systems to Essity's business, IT and manufacturing ecosystem.
- This is an excellent opportunity for professional development within the Global Supply Chain Onsite IT!
Responsibilities
- Being specialist or expert in relevant IT areas and identifying improvement possibilities and taking initiatives to drive changes in relation to service levels in their areas of expertise
Requirements
- 3-5 years of relevant work experience
- Bachelor degree or equivalent certifications/experience in relevant field
- Knowledge or experience of commonly used Essity software, hardware and applications. (Office and relevant factory systems)
- Proven experience with IT Service Management tools and ticketing systems.
- Experience in managing IT assets, including hardware and software inventory, licensing, and maintenance tracking.
- Familiarity with cloud platforms and collaboration tools.
- Manage the installation and replacement of end user IT workplace equipment (pc's, smartphones, printers, collaboration tools) as required.
- Participate in On-Call rotation for 24/7 support where required
Compensation
- 401(k) with employer match and annual employer base contribution
Benefits
- Competitive annual salary + annual incentive bonus + benefits
- United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
- Wellness program provided through Rally
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- PTO offering with Paid Holidays
Company info
- Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA.
- We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe.
- We do this through innovations in our Professional Hygiene, Personal Care, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.
- Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment.
- As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.
- We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
- We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace.
- The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.
- Together, we are improving lives, every day
- Support managing local servers and networks in collaboration with global IT teams. Processing and taking ownership of tickets from customers.
- With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
- If you require reasonable accommodation as part of the
Visa & Work Authorization
- m all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, m
This listing is sourced directly from Essity's careers page and normalized into a canonical job model.