Mizuho
Senior Murex Production Support Engineer – Equity Derivatives
New York, NY (1271 AOA/6th Ave) · Senior
Sponsorship not specified$111k-$180kDetected 42 days ago
PythonSQLLinuxDatadogGraphQLRESTM&AVendor ManagementCommunication
About the role
- The expected base salary ranges from $111k-$180k.
- Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained.
Responsibilities
- Front‑Line User Support
- Own end‑to‑end incident management, including triage, impact assessment, root cause analysis (RCA), and post‑incident remediation.
- Design and enhance proactive monitoring and alerting for critical production processes to improve early detection and platform stability.
- Perform first‑line technical diagnostics, capturing relevant evidence (logs, traces, data snapshots).
- Own incident triage, root cause analysis (RCA), and post incident follow ups
- Proactively design, implement, and enhance monitoring for critical checks to ensure
- Capture evidence and perform initial troubleshooting.
- Create, manage, and track Pega vendor cases, ensuring clear problem statements and technical context.
- Validate vendor patches and solutions in lower environments
- Support controlled production changes, emergency fixes, and scheduled maintenance windows in line with change governance.
Requirements
- Ability to communicate effectively both verbally and in writing to technical and non-technical audiences.
- Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
Nice to have
- Any Enterprise observability or monitoring tools setup experience ( e,g Telemetry, ITRS, Splunk, Dynatrace, Datadog)
- Any Enterprise Job Scheduler tool experience (e.g Tidal, Autosys, Ctrl M)
- Incident, Problem & Change management experience (e.g Service Now)
- On‑call rotation.
- Market and organizational factors are also considered.
- Other requirements
- Company Overview
- Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion.
Skills
- Murex modules: e-tradepad, Pricing, Simulation, Livebook, Workflow
- Murex Market data modules: MDCS, RTBS, MDRS, MDIT flow for (volatility, Repo, Dividends)
- Pricing API exposure (Murex Indicative Pricing API preferred, REST APIs, GraphQL)
- Murex Log analysis, performance debugging
- Strong Unix/Linux log-based trouble shooting
- Hands on experience in scripting (Unix shell, Python preferred)
- Good understanding of Murex orchestration, services, and process flows
- Strong experience in diagnosing and resolving user slowness and performance issues through analysis of Murex platform behavior and logs.
- Good understanding of Murex EOD process families and experience troubleshooting EOD job‑related issues.
- SQL Experience (Sybase, SQL server or Oracle)
- Required Qualifications:
- 5+ years supporting experience in Front Office Trading Technology
Compensation
- The expected base salary ranges from $111k-$180k.
Benefits
- Join Mizuho as a Senior Murex Production Support Engineer - Equity Derivatives!
- We are seeking a proactive and detail‑oriented Senior Murex Technical Production Support professional to support the Equity Derivatives trading desk.
- NY trading‑hours coverage.
- Actively monitor system health indicators such as application logs, batch jobs, job schedulers, RTS feeds, and integration dashboards.
- Actively monitor system health dashboards, logs, job schedulers, and RTS feeds
This listing is sourced directly from Mizuho's careers page and normalized into a canonical job model.