VeSync

VeSync

Order Management Coordinator

Anaheim, CA

Sponsorship not specifiedDetected 20 days ago
ExcelERPLeadershipCommunicationMicrosoft OfficeNetSuite

About the role

  • We are seeking an organized and detail-oriented Order Management Coordinator to oversee the end-to-end lifecycle of our customer orders.
  • In this role, you will act as the primary liaison between our customers, warehouse operations, and shipping carriers to ensure accurate, timely fulfillment.
  • 3+ years experience in order management in 3PL industry, warehouse, or distribution environment.

Responsibilities

  • Generate UCC, shipping labels, Bill of Lading, and other necessary shipment documents.
  • Manage backorder processing or cancellation of orders.
  • You will manage incoming orders across multiple channels, including EDI, eCommerce, and manual entries, while maintaining data integrity within our ERP system.

Requirements

  • ERP system (manual or automated) entry, validating accuracy of order data, checking order quantities against available allocations, sending required order acknowledgements, billing and invoicing.
  • Schedule pickup appointments with carriers as required (USPS, FedEx, UPS, LTL, FTL)
  • Bachelor's degree in Business Administration or related fields
  • Experience with ERP, OMS & EDI systems, particularly NetSuite and SPS Commerce

Skills

  • Excellent interpersonal and customer relations skills.

Compensation

  • Accident Insurance
  • Travel Assistance Program
  • Employee Assistance Program (EAP)
  • Fully stocked kitchen

Benefits

  • 100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
  • 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
  • Generous PTO policy + paid holidays
  • Life Insurance
  • Disability Insurance
  • Critical Illness Coverage
  • Healthcare FSA
  • Dependent Care FSA

Company info

  • VeSync is a portfolio company with brands that cover different categories of health & wellness products.
  • We wouldn't be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.
  • We're a young and energetic company, we've had tremendous success, and we are constantly growing our team.
  • As we garner more industry attention - just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot - we also need driven and talented people to join our team.
  • That brings us to you, and what you'll be joining.
  • Our teams are smart and diligent and take ownership of their work - they're confident in their work but know how to collaborate with open ears and a spirit of learning.
  • If you're down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.
  • Check out our brands:
  • levoit.com | cosori.com | etekcity.com | pawsync.com
  • The Opportunity:
  • The ideal candidate will be proactive in resolving shipping discrepancies, managing compliance requirements, and providing clear order status visibility to both internal teams and clients.

This listing is sourced directly from VeSync's careers page and normalized into a canonical job model.