Legora
Marketing Operations Manager
New York City
Sponsorship not specifiedDetected 7 days ago
Data AnalysisData VisualizationHubSpotSalesforceCRMGrowth MarketingLeadershipCollaboration
About the role
- We're looking for a Marketing Operations Manager to join our Growth Marketing team, reporting to the Senior Director, Growth Marketing.
- You'll work hand-in-hand with RevOps and the wider marketing team, and in particular a regional marketing director, to make sure every region has the reporting it needs to run its business.
- You're equally comfortable in the weeds of a routing rule and in a room with regional leadership explaining what the numbers mean.
Responsibilities
- Own campaign hierarchy and structure: Build and maintain a clean, consistent campaign hierarchy in Salesforce (and connected tools) so every initiative, a single webinar, a third-party event, a sponsorship, a paid campaign, rolls up correctly into its parent program and ultimately into channel and pipeline reporting.
- Enable campaign-level analytics: Make sure every campaign is structured and tagged so its performance can be isolated on its own or rolled up to the program level.
- Own the martech stack: Administer and continuously improve our marketing technology stack (CRM, marketing automation, enrichment, intent data, BI/analytics tools), keeping tools integrated, clean, and trusted.
- Manage the marketing ops budget: Monitor spend across tools, campaigns, and vendors
- Improve speed-to-lead: In close partnership with RevOps, design, implement, and iterate lead scoring models and routing logic so the right leads reach the right rep as fast as possible.
- Partner with RevOps: Be marketing's counterpart to RevOps on funnel definitions, handoffs, SLAs, and data hygiene across the lead-to-opportunity process.
- Support regional marketing leadership: Work closely with regional marketing directors, alongside RevOps and the Data Analytics team, to make sure each region has the dashboards and reporting it needs for visibility into pipeline, funnel performance, and campaign impact.
- Drive data integrity: Own the data model connecting marketing systems to Salesforce, and Hubspot, ensuring consistent fields, campaign attribution, and reporting logic across the funnel.
- Manage the marketing ops budget: Monitor spend across tools, campaigns, and vendors; ensure initiatives are delivered on time and within budget; and flag cost-effectiveness issues before they become a problem.
- Make sure every campaign is structured and tagged so its performance can be isolated on its own or rolled up to the program level.
Requirements
- Salesforce expertise: Hands-on experience administering Salesforce, including the Campaign object, campaign hierarchies, and reporting/dashboards.
- Clear communicator: You can explain technical or data concepts to non-technical stakeholders, including regional leaders who need answers, not jargon.
- An analytical, AI-enabled business mindset: 4-5 years of experience in marketing operations, equally comfortable building a report and explaining what it means for the business, is a campaign underperforming because of targeting, creative, or timing, and what should we do about it. You're quick to bring in AI tools (e.g., Clay) to work faster and smarter, not just to keep up with them.
- Campaign reporting expertise: A track record of designing campaign hierarchies and reporting structures that let stakeholders drill from a single event or ad down to individual performance, and back up to full program-level ROI.
- Salesforce expertise: Hands-on experience administering Salesforce, including the Campaign object, campaign hierarchies, and reporting/dashboards. This is a requirement.
- Marketing automation and BI fluency: Experience with a marketing automation platform (HubSpot, Customer.io http://Customer.io) and comfortable working in analytics/BI tools such as Hex, Looker, or Tableau, enough to partner effectively with RevOps and the Data Analytics team on how metrics get modeled and presented. You don't need to build every dashboard solo.
- Lead scoring and routing experience: Proven experience designing lead scoring models and routing logic, ideally in a B2B SaaS environment.
- Systems thinking: You see how tools, data, and process connect, and default to fixing the underlying system rather than patching one-off issues.
- Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
- Competitive package: Comprehensive salary, benefits, and tools for success.
- Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
- In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
Skills
- Comprehensive salary, benefits, and tools for success.
Compensation
- Competitive package: Comprehensive salary, benefits, and tools for success.
Benefits
- Multiple medical plan options through Aetna and Kaiser Permanente
- HSA or Healthcare FSA (based on plan selection)
- Dental plans via MetLife
- Vision plans via Vision Care
- Generous parental leave
- Dependent Care FSA
- Free One Medical membership for employees and dependents
- Pre-tax commuter benefits
- Life Insurance + STD/LTD
- Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
- Additional Perks
Company info
- Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world's best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
- Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
- 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We've scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
- We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
- Legora is redefining how legal work gets done.
- Not built for lawyers, built with them.
- We work alongside the world's best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
- Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision.
- By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
- 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays.
- We've scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
- Joining Legora means three things.
- We lean in: ownership over titles, outcomes over intentions.
- We fight for excellence: high standards, direct, ego-free feedback.
Equal opportunity
- Equal Opportunity Employer
- equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work.
Visa & Work Authorization
- Own campaign hierarchy and structure: Build and maintain a clean, consistent campaign hierarchy in Salesforce (and connected tools) so every initiative, a single webinar, a third-party event, a sponsorship, a paid campaign, rolls up corre
This listing is sourced directly from Legora's careers page and normalized into a canonical job model.