Generate Biomedicines

Generate Biomedicines

IT Engineer II

Somerville, MA · Mid

Sponsorship not specified$71k-$92kDetected 164 days ago
Machine LearningLLMsA/B TestingRecruitingCustomer SupportCiscoResearchAnimal StudiesLeadershipCommunicationCompTIA

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odds of building a lasting career here

35Risky
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • This role is primarily based in our Somerville, MA with rotational visits to our Andover, MA location.
  • Respond to and triage IT events and requests within the end user and lab environments within structured workflows
  • Properly troubleshoot and escalate tickets while collaborating towards resolution both within and beyond the Enterprise IT team

Responsibilities

  • As an integral member of the Enterprise IT team, you will play a key role in providing end user technical support, performing scheduled and on-demand maintenance, end point and platform configuration management, and associated monitoring.
  • The successful candidate will collaborate closely with and support both technical and business stakeholders across organizational lines.
  • Be a point of contact to staff and provide end user support
  • Critically intake, analyze, and process information provided, and problem solve root causes of tactical support issues
  • Provide asset management and inventory support
  • 4 years of collective IT experience, with 2 years of direct support experience in Tier 1/Tier 2 roles

Requirements

  • Ability to navigate and understand intricacies and interdependencies surrounding directory management and access provisioning at the local and platform levels

Nice to have

  • Degree(s) in associated technology and / or information security disciplines
  • Previous working experience supporting a lab/scientific research environment
  • Previous working experience supporting a highly regulated technical environment
  • About Generate Biomedicines
  • Recruitment & Staffing Agencies: Generate:Biomedicines does not accept unsolicited resumes from any source other than candidates.
  • The submission of unsolicited resumes by recruitment or staffing agencies to Generate:Biomedicines or its employees is strictly prohibited unless contacted directly by the Company's internal Talent Acquisition team.
  • Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Generate:Biomedicines and the Company will not owe any referral or other fees with respect thereto.

Skills

  • Strong communication skills to help bridge the gap between scientists, IT, and administration
  • Demonstrated comfort leveraging and supporting LLMs and agentic tools / processes.

Compensation

  • The base salary range provided reflects our current estimate of what we anticipate paying for this position.
  • Your actual base salary will be based on several factors, including job-related skills, experience, internal equity, relevant education or training, and market dynamics.
  • In addition, you will be eligible for an annual bonus, equity compensation, and a competitive benefits package.
  • Per Year Salary Range
  • $71,000 - $92,000 USD

Company info

  • Founded in 2018, we are advancing a growing pipeline of clinical and preclinical programs across multiple disease areas and protein modalities.
  • We bring diverse perspectives to a shared goal of delivering better medicines to patients in need, faster, guided by our values and leadership behaviors.
  • We are seeking a motivated IT Support Engineer to provide hands-on end user and platform support in a highly adaptive, rapidly evolving environment at Generate Biomedicines.

Visa & Work Authorization

  • al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
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This listing is sourced directly from Generate Biomedicines's careers page and normalized into a canonical job model.