Suddath

Suddath

Sr. Manager, Product Management

Jacksonville,Florida: United States of America · Senior

Sponsorship not specifiedDetected 16 days ago
UX ResearchProduct ManagementAgileStakeholder ManagementAccount ManagementAccountingSupply ChainLogisticsProcess ImprovementHRHRISRoboticsResearchLeadershipCommunicationTime ManagementPublic SpeakingMicrosoft OfficeWarehouse Management System

About the role

  • Manager is responsible for overseeing all facets of the Warehouse Management System (WMS) application, which is critical to the success of our Contract Logistics Line of Service.
  • This role bridges business vision, strategy and technological execution, driving the end-to-end product lifecycle for WMS initiatives and ensuring alignment with organizational goals.
  • Accountability spans from high-level strategy and system architecture to stakeholder engagement, implementation, execution and sustainable operational excellence.

Responsibilities

  • Lead a team of subject matter experts in the WMS space and ensure all are well-versed in the business strategy of the business being supported.
  • Drive market and user research initiatives, maintaining a deep understanding of warehouse operations, industry trends, robotics, process automation, artificial intelligence and customer needs to inform feature design and long-term strategy.
  • Cultivate strong relationships with internal business partners, operational leaders, and external clients, serving as the "voice of the customer" and championing user-centric design and innovation throughout the product lifecycle.
  • Partner closely with the Operations Managers and senior leadership to maintain a prioritized, value-driven product backlog and to develop robust business cases for new WMS investments.
  • Actively remove roadblocks and secure cross-functional support to accelerate delivery and adoption of the WMS solutions.
  • Support the Sales and Account Management teams by presenting WMS capabilities and the technology roadmap to current and prospective clients, differentiating our WMS solution in the marketplace.
  • Collaborate with software development and infrastructure teams to translate business requirements into scalable, robust technology solutions on the WMS platform.
  • Continually analyze business processes, gather operational requirements, and recommend enhancements to drive warehouse efficiency, scalability, profitability, Operational Excellence and Customer Satisfaction.
  • Expertise in developing and interpreting user journey maps, personas, and business process documents for warehouse operations.
  • Ability to build strong, collaborative relationships with internal and external stakeholders (IT, operations, leadership, vendors, and clients).

Requirements

  • Ability to prioritize and re-prioritize as situations and needs change throughout the workday
  • periodic visits to active delivery operations required for implementation, training, user feedback, and stakeholder engagement.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.
  • Job Skills Required:

Nice to have

  • Bachelor's degree in business, supply chain management, computer science, engineering, or a related field.
  • Master's degree preferred.
  • Minimum at least 5 years in a manager
  • Certification in Product Ownership, PMP or Agile methodologies preferred.
  • Comprehensive understanding of the transportation and final‑mile product lifecycle, delivery operations, and industry best practices.
  • Excellent written and verbal communication skills with executive presence.
  • Strong attention to detail and quality assurance in all deliverables.

Skills

  • Strategic visionary with a track record of delivering transformative warehouse and supply chain solutions.
  • Proven leadership experience in cross-functional product and technology teams, with a focus on WMS platforms (Korber preferred).
  • Deep knowledge of Agile processes and principles, and ability to instill Agile best practices in large, distributed teams.
  • Excellent organizational and time management skills; adept at managing multiple priorities and projects simultaneously.
  • Ability to write routine reports.
  • Excellent written and verbal communication skills.
  • Ability to apply concepts of basic algebra and geometry.
  • Mathematical
  • Reasoning Ability:
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer Operations:

Benefits

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development
  • For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
  • Define, own, and communicate the strategic vision, strategy and roadmap for the product suite, ensuring alignment with enterprise supply chain objectives and future growth opportunities.
  • Education & Experience:
Apply directly at Suddath →Create a free account for alerts like thisView Suddath immigration profile

This listing is sourced directly from Suddath's careers page and normalized into a canonical job model.