Plaid
Engineering Manager, AI Applications
San Francisco HQ · Staff+
Sponsorship not specifiedDetected 68 days ago
Vector DatabasesMachine LearningLLMsRAGAgentic AIAI OrchestrationA/B TestingUX ResearchOnboardingCustomer SupportResearchMentoring
Stay score
odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.
DOL often reclassifies their job titles
The Department of Labor assigned a different occupation than this employer requested on 42% of its 12 wage determinations — against a 18% norm. The occupation sets the prevailing wage floor.Reclassification is routine and can reflect genuinely hybrid roles; it is not by itself evidence of underpayment.
Files H-1B transfers
19 transfer filings in the last year, covering 19 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- We believe that the way people interact with their finances will drastically improve in the next few years.
- We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Responsibilities
- You will lead a team of 4 engineers, ranging from junior to staff, developing them through clear goal setting, coaching, and feedback
- You will define and drive the long-term strategy and manage execution on the team, in close partnership with technical and product leaders across Plaid
- Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products.
Requirements
- 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
- 1+ years of engineering management experience
- Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects
- Must-haves:
- Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:
- Prompt engineering
- Fine-tuning
- Retrieval augmented generation (RAG)
- Semantic search - vector database and embedding models
- Agent orchestration framework
- Evaluation and monitoring framework of open-ended tasks
- Streaming and SSE
- Common UX and design patterns for GenAI-powered products
Nice to have
- Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases
- Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations
- We recognize that strong qualifications can come from both prior work experiences and lived experiences.
- We encourage you to apply to a role even if your experience doesn't fully match the job description.
- Plaid is proud to be an equal opportunity employer and values diversity at our company.
- We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.
- Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
- examples include:
Skills
- Plaid powers the tools millions of people rely on to live a healthier financial life.
Compensation
- Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
Benefits
- research and prototype how Human-In-The-Loop Reinforcement Learning (RLHF) can power an insights flywheel
Company info
- Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
- We are always looking for team members that will bring something unique to Plaid!
- Lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others
- Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers
This listing is sourced directly from Plaid's careers page and normalized into a canonical job model.