Gadventures

Product Operations Specialist

Frontier - Boston, USA

Sponsorship not specified$50k-$55kDetected 33 days ago

SalesEpicLeadershipCommunication

About the role

We're one of the world's leading small group travel companies, and we've always believed that travel isn't just about where you go - it's about how it changes you.
For the last 35 years, we've set out to do things differently.
And not to mention, as few selfie sticks as possible.

Responsibilities

Collaborate with the Director, Product and regional teams to identify and develop new optional activities and day tours, ensuring alignment with market needs and customer preferences.
Lead the product stage gate process for new activities, from concept through to execution.
Collaborate with Product Partnerships to manage trips, review changes, address issues, and ensure overall trip quality.

Requirements

Minimum 4 years of writing experience.
Experience working in international travel within Operations, Product or Sales.
Demonstrated experience in both administrative and creative roles, balancing routine tasks with more innovative, strategic work.
Experience in drafting clear, concise content for both internal and external communications, including notifications, updates and marketing materials.
Exceptional communication skills, both oral and written, with the ability to articulate complex ideas clearly to diverse audiences.

Compensation

Hiring Range: $50,000.00 - $55,000.00 annually
Final salary offered will fall within the posted salary range and will vary based on the candidate's skills, experience and qualifications

Benefits

Competitive Total Rewards Package, including exclusive travel perks!
Vacation time for you to recharge
Enhanced Parental Leave
Learning and Growth Opportunities

Company info

Let's go on an adventure together!
Hey there, we're G Adventures. We're one of the world's leading small group travel companies, and we've always believed that travel isn't just about where you go - it's about how it changes you.
For the last 35 years, we've set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it.
At G Adventures, our DNA (or GNA, if you will) is built on belonging - where bringing your authentic self to work every day isn't just accepted, it's downright celebrated. For our office crew - you wanna rock a t-shirt with your dog's face on it? We say go for it. For our Chief Experience Officers - you wanna hit the road and call some of the most epic places on Earth your home office? We love that - and we've got you. Wanna spend your days with people you genuinely like? Us too - and we're pretty sure you'll fit right in, wherever that is.
Review, edit and ensure the accuracy and consistency of content across digital platforms (website) and printed materials (brochures).
Maintain up-to-date verbiage and tone in content, implementing strategic updates and ensuring alignment with company goals and messaging.
Review and approve proposed content changes when appropriate, collaborating with the Director, Product and regional teams to ensure alignment with regional strategies and priorities.
Participate in the product and tour development process as needed, mostly assisting in the planning and execution of product changes.
Oversee the review and revision of brochure proofs for the region, ensuring content is accurate and in line with marketing standards.
Support or lead web audits to ensure the content meets quality standards and aligns with tour offerings.
Effectively communicate global updates, audit requirements and necessary actions to relevant stakeholders across departments.
Draft and distribute clear, concise notifications to travelers and the Sales team regarding important updates or changes.
Review and coordinate product improvements and improvement plans with key stakeholders.
Attend and take charge as the lead during operational DTs.
Hey there, we're G Adventures.
No cookie-cutter tours.
No giant buses or cruise ships.
Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it.
At G Adventures, our DNA (or GNA, if you will) is built on belonging - where bringing your authentic self to work every day isn't just accepted, it's downright celebrated.
For our office crew - you wanna rock a t-shirt with your dog's face on it?
We say go for it.
For our Chief Experience Officers - you wanna hit the road and call some of the most epic places on Earth your home office?
We love that - and we've got you.
Wanna spend your days with people you genuinely like?
Us too - and we're pretty sure you'll fit right in, wherever that is.
Now about that career of yours - this is the kind of place where you can spread your wings and truly grow into your role.
The best part?

Equal opportunity

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment.

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This listing is sourced directly from Gadventures's careers page and normalized into a canonical job model.