EdgeConneX

EdgeConneX

Program Coordinator / Portfolio Analyst

Remote (US)

Sponsorship not specified$90k-$95kDetected 7 days ago
AgileJiraStakeholder ManagementProcess ImprovementCustomer SuccessLeadershipCommunicationMentoringMicrosoft OfficeLean Manufacturing

About the role

  • The Program Coordinator serves as the operational backbone of the CIO's Product and Program Management Office (PPMO).

Responsibilities

  • Own the intake queue: receive, log, and route all new work requests through the single intake channel (Coda/JIRA)
  • Work with team leads to ensure PPMO tools and processes are being utilized.
  • Build and maintain dashboard views in Coda/JIRA for leadership consumption
  • Build and maintain automation workflows to reduce manual PPMO overhead through tooling
  • Manage and maintain Jira boards: configure sprints, maintain backlogs, track velocity, and enforce Definition of Done standards
  • Process discipline without rigidity - maintains the system without becoming a bureaucratic gatekeeper

Requirements

  • 2-4 years of experience in project coordination, PMO support, or business analysis
  • Experience in an IT or technology organization
  • Proficiency with Microsoft Office
  • Proficiency with Jira for backlog management, sprint tracking, and agile workflow administration (required)
  • Experience with Coda as a documentation and workflow platform (preferred); ability to build Coda docs, automations, and dashboards is a strong differentiator

Nice to have

  • Active Scrum Master experience - comfortable facilitating ceremonies, managing backlogs, and coaching agile practices on a delivery team
  • Experience with automation tools (Zapier, Power Automate, UiPath)
  • Exposure to AI-assisted productivity tools (Claude, ChatGPT, Gemini)
  • Scaled Agile certification strongly preferred: SAFe Scrum Master (SSM), or SAFe Agilist (SA)
  • CSM or PSM accepted in lieu
  • Experience with Coda as a documentation and workflow platform (preferred)
  • PMI-CAPM, Lean Six Sigma Green Belt, or equivalent certification (valued but not required)
  • Key Competencies

Skills

  • Compile capacity utilization snapshots and impact summaries from team-reported data
  • Leverage AI tools (Claude, ChatGPT) for drafting summaries, meeting minutes, requirements, report templates etc.

Compensation

  • $90,000 - $95,000 USD

This listing is sourced directly from EdgeConneX's careers page and normalized into a canonical job model.