143studiosinc
Social Media Engagement Specialist
Hybrid in Boston, MA
Sponsorship not specifiedDetected 11 days ago
SparkCRMCustomer SupportCommunicationWriting
About the role
- 143 Studios is hiring a Social Media Engagement Specialist to help strengthen how we listen, respond and learn from our audience across social media.
- This is a social-first engagement role for someone who understands that community engagement is not just replying to comments.
- It requires listening carefully, responding with discernment, identifying audience needs, protecting brand trust and helping people move more deeply into the Mel Robbins digital ecosystem.
Responsibilities
- Support daily engagement across priority brand, content, campaign and community moments
- Support surge engagement during major brand moments including campaigns, launches, podcast spikes, book moments, press cycles, tours, and viral content
- Help create continuity between what people experience on social media and where they can go next to stay connected, supported and engaged
- Identify common audience questions or needs that may point to opportunities for clearer communication, stronger content pathways or better audience support
- Support clean reporting by ensuring social engagement activity is organized and trackable
- Every piece of content is crafted to create impact, spark change, and uplift people around the world.
Requirements
- You Are Wired for This Work
- You can balance warm with good judgment, especially in fast-moving or emotionally charged comment environments
- Comfort with repetitive daily engagement work and the discipline to do it consistently and well
- Ability to identify patterns, themes, audience needs and emerging issues
Company info
- 143 Studios is an award-winning media production company headquartered in Boston, MA focused on creating, producing, and publishing first-of-its-kind audio and visual content that inspires and empowers millions of people globally.
- We are the team behind the Golden Globe-nominated show The Mel Robbins Podcast, which is #1 most-followed show on Apple Podcasts.
- We're also the same team behind The Let Them Theory, a cultural phenomenon with almost 10 million copies sold, six #1 Audible Originals, and professional development education for many of the largest companies in the world.
- Every day, our work reaches more than 40 million online followers around the world.
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