Brown & Brown
Enterprise Architect, Digital Experience
Remote - Florida · Senior
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About the role
- Brown & Brown is seeking an Enterprise Architect, Digital Experience to join our growing team!
- Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
- Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors").
Requirements
- 10+ years in IT, mostly in digital experience, CX, CRM, or front-end-adjacent architecture
- 5+ years in Enterprise, Solutions, or Digital/CX Architecture leadership
- Working knowledge of Salesforce and Adobe experience platforms at an architectural level (implementation-level expertise not required)
- Experience defining target-state/transition-state architecture and reconciling roadmaps with delivery constraints
- Track record advocating for and adopting emerging CX/experience technology
Nice to have
- Master's degree in technology, HCI, or related field
- Salesforce Architect certification (Application/System Architect)
- Adobe Experience Manager or Analytics certification
- Insurance, Financial Services, or regulated-industry experience
- Familiarity with AI-driven personalization
- Experience in scaled agile environments (SAFe or similar)
- Student Loan Assistance
- Recruiting Vendor Disclosure Statement
Skills
- Evaluate emerging CX technology and recommend adoption paths
- Define how broker-facing tools and customer-facing experiences should connect as one coherent system across the enterprise
- Guide platform and delivery teams on architectural fit, integration approach, and long-term scalability of experience technology decisions
- Evaluate new CX/CRM/experience platform capabilities and make enterprise-level adoption recommendations
- Serve as a standing consultative resource for solution architects and front-end/UX engineers
- Arbitrate trade-offs between experience quality, platform constraints, and delivery timelines
- Champion emerging experience technology - CX, personalization, AI-assisted broker tools
- Sponsor POCs and pilots to de-risk new technology before enterprise-wide adoption
- Author architecture principles and standards for digital experience and front-end engineering
- Promote API-first, headless, and modern integration patterns
- Establish lightweight, delivery-friendly governance for experience projects
- Embed security- and privacy-by-design principles with Information Security
Benefits
- Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness:
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off, Holidays, Preferred Partner Discounts and more.
- Not reflective of all benefits.
- Enrollment waiting periods or eligibility criteria may apply to certain benefits.
Company info
- Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Visa & Work Authorization
- Sponsor POCs and pilots to de-risk new technology before enterprise-wide adoption
This listing is sourced directly from Brown & Brown's careers page and normalized into a canonical job model.