Northwestern Mutual

Northwestern Mutual

Enterprise Insights Specialist (Research Operations & Knowledge Management Strategy)

Milwaukee, WI Corporate

Sponsorship not specifiedDetected 21 days ago
StatisticsProject ManagementJiraExcelResearchLeadershipCommunicationProblem SolvingMicrosoft OfficeSharePoint

About the role

  • About The Job THIS ROLE WILL BE BASED IN MILWAUKEE, WI.
  • As the Enterprise Insights Specialist - Consumer & Client Research, you will bring deep consumer and client understanding, coupled with strategic foresight, to life to inspire profitable growth.
  • This is a unique opportunity for an individual with a self-starter mentality to have oversight of the projects across the function while also ensuring appropriate tracking of these projects.

Responsibilities

  • Intake Process, Documentation & Traffic Support
  • Workflow Oversight: Work with the team to manage and monitor research tasks in Jira to ensure project progress and resource efficiency.
  • Rights Compliance: Document and enforce sharing protocols for internal, field, and external access per guidelines.
  • Insights Curation: Partner with leads to ensure research outputs are formatted for long-term searchability and actionability.
  • Knowledge Archival: Lead the systematic storage of findings across SharePoint and the Research Hub for easy retrieval.
  • Quarterly Spotlights: Produce a quarterly digest of projects and impact (in partnership with respective teams) to drive enterprise-wide awareness.
  • Standardization: Maintain team-wide standards for naming conventions and folder structures for a "single source of truth."
  • Able to be both strategic and tactical, with strong analytical, problem solving and conceptual skills. Ability to unite key colleagues and cross-functional partners by gaining trust through demonstrating business expertise.
  • You will have the opportunity to work with cross-functional teams, perform custom research as applicable and drive project management for insights projects across consumer, client and field teams.

Requirements

  • Financial Services Experience Not Required
  • but must have, or acquire soon after, intimate knowledge of NM field, markets, clients and products.

Nice to have

  • Minimum of 2-3 years' experience/knowledge desired in consumer insights, research & project management.
  • Direct to consumer (B2C) category experience strongly preferred.
  • Exposure and experience to custom research methodologies such as concept testing, communications evaluation and syndicated data collection/research.
  • Expertise using MS Office tools such as Excel, Word and syndicated tools for project tracking.
  • Strong technical market research skills that include
  • quantitative, qualitative, primary, and secondary.
  • Experience should include budget management, and vendor management.
  • Degree in business, marketing, social sciences, statistics or related field.

Skills

  • Leverage approved AI tools to automate the coding, tagging, and searching of research files.
  • Get started now!
  • Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds.

Compensation

  • Pay Range - Start:
  • Pay Range - End:
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This listing is sourced directly from Northwestern Mutual's careers page and normalized into a canonical job model.