Msxinternational

Msxinternational

Program Support Analyst

Allen Park, MI, United States

Sponsorship not specifiedDetected 12 hours ago
Account ManagementOutbound SalesAccountingExcelProcess ImprovementInventory ManagementCustomer SupportCommunicationProblem SolvingOrganizational SkillsAccounts Payable

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odds of building a lasting career here

16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

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About the role

  • This role also focuses on analyzing program data, identifying trends, resolving recurring issues through root cause analysis, and supporting process improvement initiatives.
  • The ideal candidate is highly organized, detail-oriented, and proficient in Excel, with strong communication, analytical, and problem-solving skills.
  • This position works closely with customers, dealers, and cross-functional teams to ensure efficient program operations and reporting.

Responsibilities

  • Manage and action customer inquiries and email requests to support the billing administration and accounts receivable management in a timely manner
  • Support process improvement initiatives by identifying inefficiencies and proposing data-driven recommendations
  • Partner with cross-functional teams to support program reporting and analytical needs
  • Create and distribute customer invoices by request
  • Retain and file business documents
  • Customer service and program support background

Requirements

  • Associate degree or higher preferably in Accounting, Finance, Business Administration, or a closely related field.
  • Strong analytical and problem-solving skills, with ability to interpret data and identify trends
  • Ability to multitask various assigned responsibilities

Company info

  • Communicate via phone and/or email with customers consistently (written & verbal)
  • Receive inbound and place outbound calls to customers and dealers
  • Respond to and document all communication (internal and external customers, phone calls, emails)
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This listing is sourced directly from Msxinternational's careers page and normalized into a canonical job model.