Urpt
Patient Access Manager
Birmingham, AL · Part-time
Sponsorship not specifiedDetected 4 hours ago
Performance ManagementEHR/EMRPatient CareLeadershipCommunicationMentoring
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Join the Upstream Rehabilitation team as a Patient Access Manager, where you'll play a key role in delivering meaningful patient experiences.
Responsibilities
- Monitor territory access metrics (e.g., referral aging, scheduling lag, arrival rates), identify performance trends, and implement corrective action plans when standards are not met.
- Partner with Clinic Directors, Vice Presidents of Operations, and Regional VPs to support field PCC performance and improve access outcomes.
- Ability to analyze performance metrics, identify operational issues, and develop actionable improvement plans.
- Opportunities to stretch your skills-whether you're building pipelines, designing sourcing strategies, or advising leadership.
Requirements
- 2+ years of direct people leadership experience.
Compensation
- Annual paid Charity Day to give back to a cause meaningful to you
Benefits
- Your work will directly support Upstream's mission, vision, and values.
- Manage and allocate PCC‑R coverage to support clinic volume demands, including PTO, vacancies, growth needs, and high‑volume periods.
- Oversee and ensure consistent execution of patient access workflows, including referrals, scheduling, benefits verification, authorizations, and EMR documentation.
- 4+ years of experience in healthcare patient access or front-office operations.
- Proven ability to manage workforce allocation, coverage planning, and workflow compliance.
- 5+ years of experience healthcare/medical practice setting.
- Competitive compensation, comprehensive benefits, and ongoing professional development.
- 100% employer paid medical health insurance premium option available
- Dental and Vision insurance
- Generous PTO and paid holidays
Company info
- We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated.
- Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
- The chance to directly shape our organization's growth by hiring the talent that drives our mission.
Equal opportunity
- Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates.
- Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
This listing is sourced directly from Urpt's careers page and normalized into a canonical job model.