LendingClub
Sr Strategic Partnerships Manager, Personal Loans
San Francisco, CA · Senior
Sponsorship not specified$135k-$159kDetected 1 day ago
Stakeholder ManagementHRISLeadershipCommunicationCollaborationProblem SolvingUnderwriting
About the role
- As the Strategic Partnerships Manager, Personal Loans, you will own the day-to-day and strategic management of critical external partners that support our personal loan business. You will serve as the business lead for partner performance, governance, issue resolution, and strategic initiatives, while partnering closely with Product, Engineering, Credit, Risk, Operations, Compliance, Legal, Finance, and Analytics.
- This role requires a strong understanding of consumer lending and the ability to lead cross-functional work from concept through execution. The ideal candidate can assess partner proposals, understand implications across customer experience, risk, operations, compliance, and economics, and translate those proposals into clear recommendations, business requirements, and execution plans.
- You should be equally comfortable managing external stakeholders, building data-driven business cases, and driving detailed implementation work across internal teams.
Responsibilities
- Own and manage relationships with critical external partners, including regular business reviews, performance tracking, issue escalation, and strategic planning
- Act as the internal business lead for partner initiatives that affect growth, credit performance, customer experience, operations, and compliance
- Evaluate partner proposals related to decisioning, verification, reporting, data sharing, commercial structures, operational workflows, and integration design, and make clear recommendations on trade-offs and priorities
- Build business cases to assess the impact of new partner strategies, process changes, or commercial arrangements on approvals, conversion, fraud, losses, cost, and member experience
- Lead cross-functional execution across Product, Engineering, Risk, Compliance, Legal, Operations, Finance, and Analytics to implement partner-related changes
- Develop and maintain performance reporting for critical partners across funnel conversion, credit outcomes, verification outcomes, fraud trends, SLA adherence, and unit economics
- Drive governance around partner operating models, including decision rights, control points, escalation paths, and data-sharing boundaries
- Partner with Credit and Risk teams to assess the impact of partner strategies on underwriting, verification, fraud prevention, and portfolio performance
- Support quarterly planning, executive updates, and leadership materials related to partner performance and strategic priorities
- Use AI and automation tools where appropriate to accelerate analysis, synthesize partner inputs, improve reporting, and increase the efficiency and quality of cross-functional execution
Requirements
- This role requires a strong understanding of consumer lending and the ability to lead cross-functional work from concept through execution.
Nice to have
- Experience in unsecured personal loans or adjacent consumer credit products
- Experience in consumer credit decisioning platforms, pre-screen, or direct mail program management is a plus
- LendingClub offers relocation, based on actual job level.
- Time Zone Requirements
- 4+ years of experience in lending partnerships, business operations, product management, credit decision platform or analytics within consumer lending, fintech, banking
- Experience in personal loan product management, consumer credit decisioning platforms, or consumer lending acquisition / growth is strongly preferred
- Knowledge of pre-screen processes, direct mail programs, or consumer lending acquisition will be a plus
- Candidates with experience owning or optimizing the personal loan funnel, including pre-screen, application, decisioning, verification, offer acceptance, and funding, will be especially well suited for this role
Compensation
- The target base salary range for this position is 135,000-159,000.
- The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location.
- Base salary is just one part of LendingClub's Total Rewards package.
- You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
Benefits
- You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
Company info
- We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.
- We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job
Equal opportunity
- If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
- equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace.
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This listing is sourced directly from LendingClub's careers page and normalized into a canonical job model.