Yuma AI

Yuma AI

AI Product Focus - Senior Full Stack / Rails Engineer (Boston)

Boston Office · Senior

Sponsorship not specifiedDetected 230 days ago
RubyReactNext.jsRailsFull-Stack DevelopmentPostgreSQLRedisLLMsAgentic AIA/B TestingDesign SystemsProduct ManagementCustomer SupportLeadershipProblem Solving

About the role

  • You will be joining Yuma as one of the core engineers on a tight, high-performing team of 5.
  • We move fast, iterate aggressively, and care deeply about product quality and user value.
  • Over the past two years, we've built an impressive amount of product surface area, AI systems, and automation.

Responsibilities

  • We already support 150+ paying merchants and help them automate up to 80% of their customer tickets freeing human agents for higher-value conversations.
  • Architect, build, and scale large Ruby on Rails applications
  • Own major systems within our Rails API, including performance, reliability, and maintainability
  • Maintain and optimize Redis + Sidekiq pipelines for high-throughput workloads
  • Lead backend-heavy feature projects, from design to deployment
  • Design systems that manage non-deterministic model outputs safely and predictably
  • Build and own A/B tests, eval pipelines, and agentic workflows
  • Optimize for latency, reliability, and cost across LLM-heavy features

Requirements

  • You have 5-10+ years of experience building and scaling production Rails applications
  • You have recent, hands-on experience with LLMs and already use AI in your day-to-day workflow
  • You can contribute across the stack when needed (backend-first, but not backend-only)

Compensation

  • Competitive compensation based on experience and stock options

Company info

  • https://www.notion.so/yuma-ai/Yuma-Culture-and-Values-2fe1b02ffe8b8083b2d6e388ecd17748
  • we move fast, iterate constantly, and empower people to grow
  • Yuma is building a next-generation orchestration platform that deploys autonomous AI agents dedicated to customer support in e-commerce.
  • Founded by Guillaume Luccisano (3rd-time YC founder) at the end of 2022, Yuma is one of the leaders in the AI Support Automation space with 10+ consecutive months of double-digit growth.
  • We are now a team of 30 passionate and ambitious people based between Paris, Barcelona and Boston and have grown revenue 5x in 2025.

This listing is sourced directly from Yuma AI's careers page and normalized into a canonical job model.