Amgen

Marketing Manager, Patient Access, Retail Copay Programs

United States - Remote

Sponsorship not specifiedDetected 1 day ago

Project ManagementNegotiationExcelVendor ManagementCustomer SupportCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

Career Category Marketing Job Description HOW MIGHT YOU DEFY IMAGINATION?
You've worked hard to become the professional you are today and are now ready to take the next step in your career.
How will you put your skills, experience and passion to work toward your goals?

Ensure copay program operational efficiencies and standardization, maintain program business rules, develop and implement program enhancements
Collaborate with and maintain relationship with copay administrative vendor (via regular meetings, reports, and other communications) in establishing SOPs and business rules for patient affordability and access support service offerings
Own and maintain detailed program documentation including program manuals, business rules, asset lists, architecture diagrams, etc.
Develop and execute copay program resources including patient communications, materials for patients and HCPs, and meaningful training materials in partnership with Brand; provide oversight and ensure consistency across all MAC approved copay materials
Serve as an advisor to the Retail Channel lead on the Retail Copay Programs; work with Retail Channel Lead to ensure collaboration between brand strategies and management of copay programs
Collaborate cross-functionally with other Amgen business units and internal partners to ensure compliant governance of program, smooth program execution, and access to data & analytics, etc.
Develop and execute patient affordability-specific strategies with short and long-term solutions, including completing goals and priorities to accomplish and measuring and tracking success

Doctorate degree
Master's degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Bachelor's degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Associate's Degree and 8 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
High school diploma / GED and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Self-starter, ability to work under limited supervision and coordinate multiple projects
Quick learner, proactive, takes initiative, goal oriented and results driven
Strong organizational skills and detail-oriented mentality
Strong interpersonal skills, negotiation skills, active listening, and relationship management skills
Experience with customer service / call center operations
Confidence in working with various levels of staff
Strong verbal and written communication skills
ability to clearly and successfully present information

It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide.

In this vital role the Manager for Retail Copay Programs is part of the Patient Access & Reimbursement team and reports to the Sr Manager of Retail Copay & Call Center.

We are all different, yet we all use our unique contributions to serve patients.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request an accommodation.

This listing is sourced directly from Amgen's careers page and normalized into a canonical job model.