Baxter
Customer Service Representative - Acute Care
St Paul, Minnesota
No sponsorship$51k-$70kDetected 7 days ago
SalesCustomer SupportProblem SolvingMicrosoft Office
About the role
- The Acute Care Customer Service Representative for Baxter Respiratory Health will be responsible for interactions with buyers, biomedical engineers, health care teams, sales organization teams, and internal teams to answer and resolve a wide variety of inquiries for all Acute Care Respiratory Health products including but not limited to The Vest Airway Clearance System, The Vest APX Airway Clearance System, The Synclara Cough System, The Volara System, and the MetaNeb System.
Responsibilities
- Provide customer support with special requests and assist various departments, as needed.
Requirements
- Experience with Microsoft Office Products
Nice to have
- Associate degree, preferred in business or related field, or equivalent work experience
- 3+ years of progressive experience in a customer service role, preferred
- JD Edwards experience preferred
Compensation
- The estimated base salary for this position is $51,200 to 70,400 annually.
Benefits
- Previous experience in the healthcare field, preferred
- Benefits | Baxter
- Provide front line technical and troubleshooting support on products via phone to health care teams and other Baxter staff.
- Enter orders for all shipment and return of Respiratory Health products.
- This policy provides the benefits of connecting and collaborating in-person in support of our Mission.
- The flexible workplace policy is subject to local laws and legal requirements.
- We do so through our flexible workplace policy which includes a required minimum number of days a week onsite.
Company info
- This is where your work makes a difference.
- At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life.
- It was our founding belief in 1931 and continues to be our guiding principle.
- We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
- Our Baxter colleagues are united by our Mission to Save and Sustain Lives.
- Together, our community is driven by a culture of courage, trust, and collaboration.
- Every individual is empowered to take ownership and make a meaningful impact.
- We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
- Here, you will find more than just a job-you will find purpose and pride.
- Responsible for interfacing with customers, company sales and/or service representatives over the phone and email
- At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
Equal opportunity
- Baxter is an equal opportunity employer.
- Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
- Know Your Rights: Workplace Discrimination is Illegal
- Reasonable Accommodations
Visa & Work Authorization
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
This listing is sourced directly from Baxter's careers page and normalized into a canonical job model.