Saviynt
Principal Software Engineer, Customer Engineering
Milpitas, California · Principal
Sponsorship not specified$240k-$250kDetected 80 days ago
GitCI/CDAgentic AICybersecurityIncident ResponseAgileAccount ManagementCustomer SuccessCustomer SupportZero TrustCommunication
About the role
- Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI.
- Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions.
- For more information, please visit www.saviynt.com.
Requirements
- Curiosity and fluency across modern AI tooling - MCP, A2A protocols, agentic frameworks - and a mindset for continuous learning in uncharted territory.
- Deep understanding of APIs, enterprise integrations, and distributed systems.
- Outstanding communication skills - equally comfortable in an engineering deep-dive and a customer executive briefing.
- Experience in Identity & Access Management (IAM / IGA) strongly preferred
- familiarity with Zero Trust, PAM, or governance frameworks is a meaningful plus.
Nice to have
- Integrate agentic capabilities into identity platforms, translating customer needs into engineering roadmap contributions.
- Engage directly on customer calls to represent Engineering and, where needed, prepare Engineering executives ahead of escalations.
- Identify and champion tooling improvements - proposing new troubleshooting and performance analysis tools that raise the bar for the wider engineering org.
- Track and report on escalation metrics, providing executive-level summaries and holding teams accountable to resolution timelines.
- Help the CE team navigate competing priorities and align on strategies that move the needle for the business.
- 10+ years of software engineering experience, with 8+ years in customer-facing or customer engineering roles.
- Proven experience in large-scale, multi-tenant production environments.
- Hands-on experience with AI-assisted SDLC tools (Amazon Q, GitHub Copilot, Cursor, Claude, or similar).
Compensation
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to
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This listing is sourced directly from Saviynt's careers page and normalized into a canonical job model.