SupplyHouse.com
Training Supervisor
Canal Winchester, Ohio, United States · Full-time
Sponsorship not specified$65k-$81kDetected 25 days ago
ExcelSupply ChainLogisticsPerformance ManagementLeadershipCommunicationProblem SolvingTime ManagementMicrosoft OfficeWarehouse Management System
About the role
- Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential.
- This individual will report into our Assistant General Manager and is responsible for designing, delivering, and managing employee training programs across the fulfillment center.
Responsibilities
- Design, implement, and evaluate effective onboarding, upskilling, and compliance training programs aligned with organizational goals
- Coordinate and deliver training for new hires and re-training for existing team members to ensure SOPs are followed and observed
- Manage all instructor-led training and facilitate new hire roundtables and train-the-trainer sessions
- Develop and distribute surveys, interviews, and questionnaires
- Lead collaborative meetings with leadership to determine training needs and develop an administration process
- Crosstrain in various fulfillment center departments to perform multiple distribution-related functions and ensure well-rounded program design
- Develop and maintain training documentation and records to track training compliance and implementation of best practices
- Develop and distribute surveys, interviews, and questionnaires; facilitate the creation of interactive training content and assessments
- Lead informational meetings to prepare and educate team members on new processes and procedures
- Lead by example and maintain professional standards in the workplace at all times
Requirements
- Ability to push and pull objects up to 60 pounds of force independently
- Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
- 2-4 years of experience in instructional design, corporate training, or a supervisory/leadership role in a fulfillment, warehouse, or distribution environment
- Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
- Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
- Strong understanding of safety practices and ability to promote a safe and compliant work environment
- Proficiency with Microsoft Office applications (Word, Outlook, and Excel)
- Ability to work independently, multitask, and follow process and standard procedures
Nice to have
- Familiarity with performance management, including conducting feedback sessions and supporting employee development
- Why work with us:
- 401(k) with up to 4% company match
- Discounted auto, home, and pet insurance programs
- Stepping Up to Leadership professional development program
- Company rewards and recognition program
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Skills
- Real people.
- Real service.
Compensation
- $65,000 - $81,000 per year
- Please note: Training for this position will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!
Benefits
- We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones.
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- Paid vacation, sick time, voluntary time off, and holidays
- Company-paid life insurance and long-term disability
- Flexible spending account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Contribute recommendations for continuous learning and development needs
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