Transact Campus

VP, Customer Support

Alpharetta, GA · Vp

Sponsorship not specifiedDetected 22 days ago

LLMsAgentic AIComplianceCustomer SupportHIPAALeadershipCommunicationMentoring

About the role

About Illumia Illumia empowers education, healthcare, and corporate enterprises with secure, intelligent technology that streamlines operations and enriches experiences for everyone they serve.
Formed by the merger of Transact and CBORD, Illumia is a portfolio company of Roper Technologies (NYSE: ROP) serving more than 1,750 client institutions across higher education, healthcare, corporate, and senior living markets.
We operate across three business units - Campus ID and Commerce, Integrated Payments, and Healthcare - with a portfolio spanning campus identity and access, commerce and payments, food and nutrition management, and data analytics.

The right leaders for Illumia don't need to own the spotlight - they share credit, define success collectively, and are quick to elevate the contributions of others.
The leaders who thrive here find energy in building something together, not in being recognized as the smartest person in the room.
Technical skills matter, but the ability to read a room, build trust across functions, and bring people along is what separates a great leader from one who burns the organization out.

consistent standards, AI-enabled workflows, and a leadership team developed to carry the organization forward.

ROP) serving more than 1,750 client institutions across higher education, healthcare, corporate, and senior living markets.
Illumia operates at the intersection of institutional technology and regulated financial services.
This position is hybrid if local to our office in Alpharetta, GA or Scottsdale, AZ.
Alpharetta, GA - 1125 Sanctuary Parkway, Ste 220, Alpharetta, GA 30009 Scottsdale, AZ - 18700 N.
Illumia is completing the operational unification of Transact and CBORD into a single, high-performing $600M software company.

Some positions may include additional compensation in the form of bonus, equity, or commissions.

They are always looking for more - more things to do, more to learn, more responsibility to take on.
We are not looking for caretakers.
We are looking for leaders who are restless about what's possible, self-motivated to close the gap between where we are today and where we need to be, and who are already thinking about the next opportunity before anyone asks.
At Illumia, our leaders must operate across a complex, distributed organization spanning multiple product lines, two legacy cultures, and thousands of customers with competing priorities.

This listing is sourced directly from Transact Campus's careers page and normalized into a canonical job model.