Assurant
Senior Quality Assurance Manager
Mt Juliet, USA · Senior · Contract
Sponsorship not specified$88k-$147kDetected 14 days ago
ComplianceProcess ImprovementLeadershipCommunicationProblem Solving
About the role
- This is an onsite role in our Mt Juliet TN facility.
- If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
- Helping People Thrive in a Connected World Connect with us.
Responsibilities
- Build, mentor, and lead a high-performing quality team, establishing clear roles, performance standards, and scalable workflows to meet evolving business needs
- Design, implement, and continuously improve the Quality Management System (QMS), ensuring robust standards, processes, and controls are in place and consistently followed
- Partner with site leadership and cross-functional teams to identify critical customer-facing processes and deploy quality assurance strategies that ensure SLA achievement and product integrity
- Maintain adherence to regulatory requirements and company quality standards; lead corrective and preventive actions (CAPA) and continuous improvement efforts
- Embed Lean/Six Sigma methodologies across the operation to drive defect reduction, efficiency gains, and measurable performance improvements
- Partner with Compliance to support RIOS, R2, and emerging standards; serve as site lead for IMS and DPR initiatives
- Analyze quality metrics, trends, and monitoring results to inform business decisions, optimize production capabilities, and drive operational improvements
- Deliver clear, data-driven reporting for monthly and quarterly business reviews, including actionable recommendations and progress tracking
- Proactively identify risks, lead root cause analysis, and implement sustainable solutions to improve performance and customer satisfaction
- Assurant is a leading global business services company that supports, protects, and connects major consumer purchases.
Requirements
- Bachelor's degree
- 5+ years of progressive experience in quality management within operations, manufacturing, or distribution environments
- 3+ years managing audits and R2/RIOS/ISO Compliance
- 3+ years managing CAPA processes
- Strong knowledge of manufacturing and/or operational processes
- Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements.
Compensation
- $88,000.00 - $147,000.00
- Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Benefits
- For U.S. benefit information, visit myassurantbenefits.com.
- For benefit information outside the U.S., please speak with your recruiter.
Equal opportunity
- Statement
- Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
- Job Scam Alert
- Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
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