Apptronik
Senior Application Engineer - Customer Experience
Sunnyvale, CA · Senior
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$22,075 more — $187,075 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $187,075 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Developers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · San Jose-Sunnyvale-Santa Clara, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- This role is responsible for making those moments exceptional.
- This is a high-visibility, high-impact engineering role at the intersection of robotics, customer engagement, and product storytelling.
- This role is part of the Applications Engineering team and operates under the same processes, standards, and expectations as every other Application Engineer.
Responsibilities
- Stakeholder alignment - Partner with Sales, Marketing, and Customer Success leadership to define objectives, success criteria, and technical scope for each high-priority visit; capture the agreed storyline and constraints in a concise brief that aligns all internal stakeholders before execution begins.
- Audience-driven design - Translate visit objectives into scenario designs that reflect real customer problems and workflows, ensuring every demonstration is grounded in the customer's world, not just the robot's capabilities.
- Fallback and risk design - Define comprehensive fallback architectures and failure-mode mitigation strategies that protect demonstration integrity under live conditions - anticipating failure paths before they occur and building recovery into the run-of-show by design.
- Simulation-driven development - Build and maintain demonstration-specific simulation environments using tools such as NVIDIA Isaac Sim, Gazebo, or MuJoCo to validate and optimize robot behaviors before live deployment, reducing integration risk and rehearsal time.
- Hardening and readiness - Drive demonstration readiness through rigorous rehearsal, systematic testing, and issue tracking; identify hardware and software problems early and maintain accountability for their resolution with the relevant engineering teams.
- Guest engagement - Support presenters and engage directly with visitors as needed during live events - answering technical questions clearly, adapting to audience interest in real time, and ensuring every guest interaction reflects well on Apptronik.
- Leadership and C-suite will typically lead formal presentations for VIP visits.
- Post-demonstration review - Lead structured post-demonstration reviews to capture outcomes, failures, and follow-up actions; translate findings into concrete feedback for engineering and product teams to inform platform and capability development.
- Concurrent program ownership - Manage multiple demonstration requests in parallel - owning scope, timeline, rehearsal planning, and resource coordination across concurrent visits and events with minimal supervision.
- Solution architecture - Design demonstration scenarios with the same structured approach used in customer field deployments: clear requirements, defined success criteria, risk assessment, and a documented architecture that can be handed off and reproduced.
Requirements
- Demonstrated expertise - solving complex technical and operational problems under time pressure, including leading live triage and recovery during demonstrations where failure is not an option.
- Proven program management capability - across multiple concurrent demonstration requests, including scope definition, timeline management, rehearsal planning, and cross-functional coordination.
- Robotics software - Expertise working with C++, Python, and ROS in a Linux development environment.
- Strong understanding and practical application of robotic concepts including kinematics, dynamics, motion planning, and control systems.
- Comfort engaging directly with guests in a supporting role, including handling technical questions with confidence and composure.
- Must be able to lift 25-45 pounds at times
- Approximately 20-40% travel is required domestically and internationally.
Nice to have
- Bachelor's degree in Computer Science, Mechanical Engineering, Electrical Engineering, or a related field required.
- Master's degree preferred.
- 4+ years of hands-on experience in a customer-facing engineering role, with a proven track record of independently owning high-stakes demonstrations or deployments of mobile robotic systems end-to-end.
Compensation
- The annual compensation for this position is $165,000 - $190,000 (USD) + 20% bonus target
Benefits
- Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
Company info
- Apptronik's most important audiences - the executives, customers, investors, and partners who will define how the world sees Apollo - encounter our technology through live demonstrations.
- Perform consistently under the highest-stakes conditions this company faces.
This listing is sourced directly from Apptronik's careers page and normalized into a canonical job model.