Forward
Senior Brokerage Account Manager
Des Plaines, IL, United States · Senior
Sponsorship not specifiedDetected 12 days ago
ProcurementLeadership
About the role
- The Senior Brokerage Account Manager is responsible for managing and growing the organization's most strategic customer accounts within a dynamic transportation brokerage environment.
- They serve as a commercial leader, driving account strategy, customer retention, and long-term revenue growth across a complex portfolio.
- They provide strategic guidance through data-driven insights, market expertise, and continuous improvement initiatives.
Responsibilities
- They partner cross-functionally with sales, carrier procurement, operations, and leadership teams to deliver tailored transportation solutions across multiple modes, including truckload, LTL, flatbed, and partial.
- They mentor junior team members and support high-impact initiatives such as RFPs and large-scale implementations.
Company info
- They are the primary point of contact for key customers, ensuring exceptional service, operational excellence, and executive-level relationship development.
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