Forward

Forward

Senior Brokerage Account Manager

Des Plaines, IL, United States · Senior

Sponsorship not specifiedDetected 12 days ago
ProcurementLeadership

About the role

  • The Senior Brokerage Account Manager is responsible for managing and growing the organization's most strategic customer accounts within a dynamic transportation brokerage environment.
  • They serve as a commercial leader, driving account strategy, customer retention, and long-term revenue growth across a complex portfolio.
  • They provide strategic guidance through data-driven insights, market expertise, and continuous improvement initiatives.

Responsibilities

  • They partner cross-functionally with sales, carrier procurement, operations, and leadership teams to deliver tailored transportation solutions across multiple modes, including truckload, LTL, flatbed, and partial.
  • They mentor junior team members and support high-impact initiatives such as RFPs and large-scale implementations.

Company info

  • They are the primary point of contact for key customers, ensuring exceptional service, operational excellence, and executive-level relationship development.

This listing is sourced directly from Forward's careers page and normalized into a canonical job model.