NielsenIQ
Bilingual (English/French) Associate Client Success & Insights Manager - 18 Month Contract
Toronto, ON, Canada · Contract
Sponsorship not specified$69k-$88kDetected 13 hours ago
Customer SupportLeadershipCommunicationPublic Speaking
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15Unrated
Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- As the definitive source of integrated consumer insight and market measurement we inform strategies for our client's growth.
- The Associate Client Success & Insights Manager (CSIM) works closely with many of Canada's leading drink brands to help them make better and more informed decisions.
- All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion.
Responsibilities
- Providing Canadian knowledge to support improvements in OPM and other services
- Manage the delivery of all reporting & database developments with all internal & external stakeholders attending milestone meetings throughout each month
- Leads Joint Business Plan process and is accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of
- Support final review of key presentations, applying Canadian understanding & strategic thinking to ensure all presentations provide the client with SMART recommendations which are in line with their business objectives using SCQA and including QBO's
- Grow network of stakeholders across client businesses, building & maintaining strong peer to peer relationships
- Support complete service offering, & confidently promote NIQ services vs competitor alternatives
- Prepare & deliver top quality presentations triangulating NIQ services to provide best in class insights
- Leads Quantified Business Opportunity and Client Review process, focusing on service delivery and ROI elements, highlighting outcomes, tracking priorities, sharing/receiving feedback/NPS, and refining Joint Business Plan to align with customer priorities and objectives
- Successfully manage & motivate the team to fulfil all business responsibilities
- Demonstrate great leadership amongst peer group as well as within own team
Requirements
- Post secondary degree
- Candidates must be currently located in the Greater Toronto area (GTA) and be able to travel to client locations across the GTA for in-person meetings as required
Compensation
- Pay Range - $68.5 -88K CAD
Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Our commitment to Diversity, Equity, and Inclusion
Company info
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve.
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