Advantmed

Advantmed

Contact Center Representative (Medical Record Retrieval) 6541

United States

Sponsorship not specifiedDetected 13 days ago
CommunicationProblem SolvingMentoringAdaptabilityMicrosoft Office

About the role

  • We are looking for motivated individuals to join our team as Remote Contact Center Representatives.
  • This exciting opportunity allows you to work from the comfort of your home, with comprehensive paid training and continuous coaching provided by our experienced trainers.
  • Gain industry knowledge and confidence as you contribute to the day-to-day verification and follow-up calls with healthcare providers, ensuring the seamless collection of patient records.

Responsibilities

  • Professionalism: Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach.
  • Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence.
  • Maintain high-speed internet connectivity to perform tasks seamlessly.

Requirements

  • The ideal candidate must be bilingual, with fluency in both Spanish and English Communication
  • Applicants must be eligible to work and perform their job responsibilities within the United States.
  • Candidates must have their own Windows-based system or laptop to perform this role, along with possessing high-speed internet with an Ethernet connection.
  • Ability to adapt to and follow additional instructions based on evolving project and business needs as required.
  • The ideal candidate must be bilingual, with fluency in both
  • Flexibility and Adaptability: Ability to adapt to and follow additional instructions based on evolving project and business needs as required.

Skills

  • Excellent communication skills to engage effectively with healthcare providers.
  • Training Availability: Availability to be on video during the training period.
  • Swiftly utilize MS Office tools to streamline tasks and enhance productivity.

Benefits

  • Verification and Follow-Up: Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records.

This listing is sourced directly from Advantmed's careers page and normalized into a canonical job model.