Advantmed
Contact Center Representative (Medical Record Retrieval) 6541
United States
Sponsorship not specifiedDetected 13 days ago
CommunicationProblem SolvingMentoringAdaptabilityMicrosoft Office
About the role
- We are looking for motivated individuals to join our team as Remote Contact Center Representatives.
- This exciting opportunity allows you to work from the comfort of your home, with comprehensive paid training and continuous coaching provided by our experienced trainers.
- Gain industry knowledge and confidence as you contribute to the day-to-day verification and follow-up calls with healthcare providers, ensuring the seamless collection of patient records.
Responsibilities
- Professionalism: Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach.
- Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence.
- Maintain high-speed internet connectivity to perform tasks seamlessly.
Requirements
- The ideal candidate must be bilingual, with fluency in both Spanish and English Communication
- Applicants must be eligible to work and perform their job responsibilities within the United States.
- Candidates must have their own Windows-based system or laptop to perform this role, along with possessing high-speed internet with an Ethernet connection.
- Ability to adapt to and follow additional instructions based on evolving project and business needs as required.
- The ideal candidate must be bilingual, with fluency in both
- Flexibility and Adaptability: Ability to adapt to and follow additional instructions based on evolving project and business needs as required.
Skills
- Excellent communication skills to engage effectively with healthcare providers.
- Training Availability: Availability to be on video during the training period.
- Swiftly utilize MS Office tools to streamline tasks and enhance productivity.
Benefits
- Verification and Follow-Up: Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records.
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This listing is sourced directly from Advantmed's careers page and normalized into a canonical job model.