Mindlance
Customer Support Services Rep I
Weston, FL, United States · Junior
Sponsorship not specifiedDetected 3246 days ago
SAPCustomer SupportGMPFDA RegulatoryOrganizational SkillsMicrosoft Office
About the role
- Feel free to check us out at http://www.mindlance.com.
- Receives customer orders and answers customer inquiries regarding product information, delivery dates and back-order status.
- Essential Job Functions: This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.
Responsibilities
- Customer Support Services Rep I
- This is the entry-level position in the Customer Support Services Representative job family.
Requirements
- May be required to participate as a Super User with SAP.
- Typing and keyboarding with a high degree of accuracy.
- Requires the ability to
Nice to have
- Candidates must be bilingual and able to fully communicate in SPANISH.
- Above average PC skills required.
Skills
- Knowledge of:
- Current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA), and other regulatory requirements.
- Standard office procedures, practices and protocols.
- Basic sales, contract administration and customer service principles.
- English usage, spelling, grammar and punctuation.
- Current Company policies and procedures, including safety rules and regulations.
- Computer systems and software applications, such as Microsoft Office.
- Proficiency with 10-key data entry.
- SAP experience preferred.
- General office experience including filing & copying.
- Achieving goals, objectives and practices for effective, efficient and cost effective management of allocated resources.
- Interpreting and closely following instructions and procedures.
Benefits
- Under close supervision, receives various inquiries from consumers, health care professionals and direct customers.
- computer and/or face-to-face contact, hearing and vision within normal
Company info
- Mindlance is a national recruiting company which partners with many of the leading employers across the country.
- Assists field sales personnel with requests from customers.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
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This listing is sourced directly from Mindlance's careers page and normalized into a canonical job model.