Umdasch Group

Customer Service Representative

Commerce City, CO, United States

No sponsorshipDetected 77 days ago

ExcelLogisticsProcurementInventory ManagementCustomer SupportCommunicationProblem SolvingMicrosoft OfficeDemand Planning

About the role

Doka USA is proud to be Certified™ by Great Place to Work®!
The salary range for this position is $25.00 hourly, which is based on a variety of factors, including but not limited to, the candidate's experience, qualifications, skills, and geographic location.
Visit us on-line at www.dokausa.com for additional information on Doka USA, Ltd.

Manage back orders, track insufficient inventory, and coordinate with logistics/operations for timely procurement and equipment transfers.
Support additional logistics and operations tasks as needed to ensure efficient regional operations.
Perform other duties/projects as assigned, including participating in company committees/teams.

Actively participate in facility/equipment management meetings as required.
Strong analytical skills with a strong numeric aptitude, technical proficiency, and effective problem-solving abilities.
Proficient in Microsoft Office applications, with advanced Excel skills required.

High school diploma required
Bachelor's Degree in Business or Logistics preferred.
2-5 years of recent experience in administration, operations, or logistics preferred.
Experience in inventory control and procurement planning preferred.

The salary range for this position is $25.00 hourly, which is based on a variety of factors, including but not limited to, the candidate's experience, qualifications, skills, and geographic location.

Oversee regional inventory and logistics, including stock optimization, demand planning, and material flow, ensuring accurate inventory levels through the in-house order processing system.
This range represents the base pay for the position and does not include potential bonuses, commissions, benefits, or other forms of compensation.
Final compensation will be determined at the time of offer and in accordance with internal equity and market data

We are committed to fostering a supportive work environment where all of our team members can thrive.
As one of the world's leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group.
We Make It Work.
The Customer Service Representative will handle all aspects of servicing accounts including but not limited to order processing and invoicing, inventory management and control, processing returns, voids, branch office and equipment logistics, yard operations and administration of the daily operations of the Operations Department including but not limited to assisting the Operations Manager with month end closing duties.
Manage customer accounts and the full order process-order entry, placement, follow-up, price verification, and product inquiries-while maintaining clear communication with customers and sales teams regarding product availability, delivery schedules, and order status.
Review order confirmations for accurate billing and consistently quote correct pricing for custom and standard items to both customers and sales personnel.

This listing is sourced directly from Umdasch Group's careers page and normalized into a canonical job model.