CallRevu
Project Manager
Remote (United States)
Sponsorship not specifiedDetected 20 days ago
Project ManagementCRMCommunicationTime Management
About the role
- The Project Manager is responsible for overseeing the successful implementation of all products, managing projects from initiation to completion, and ensuring clients receive comprehensive training to maximize the use of our software.
- Additionally, the Project Manager role ensures a smooth transition from the Sales process and facilitates an efficient handoff to the client's Account Manager.
Responsibilities
- Lead and manage implementation projects for clients, from planning and resource allocation to execution and delivery.
- Develop and maintain detailed project plans, timelines, and budgets.
- Coordinate cross-functional teams, including hosted phones, capture, analytics, support, and sales, to ensure seamless execution and exceptional client experiences.
- Serve as the primary point of contact for clients throughout the implementation process. Maintains proactive communication and addresses inquiries and concerns promptly.
- Maintain detailed records in CRM and Implementation systems, ensuring accuracy and completeness.
- Perform post-implementation reviews to identify areas for improvement and optimize future processes.
- This role involves working closely with clients, internal teams, and stakeholders to deliver projects on time, within scope, and to a high standard.
Nice to have
- Strong organizational and time management skills and attention to detail.
- Capable of managing multiple projects simultaneously and adapting to changing priorities and shift focus as needed.
- Knowledge of call tracking and analytics software and telephony solution is advantageous.
- Bachelor's degree or equivalent experience preferred.
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This listing is sourced directly from CallRevu's careers page and normalized into a canonical job model.