eClerx
B2B EDI Specialist
Austin, Texas, United States · Senior
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About the role
- This is a hands-on, stakeholder-facing role at the intersection of B2B domain knowledge and applied AI.
Responsibilities
- Act as the subject-matter expert on B2B/EDI standards, document types, and trading partner requirements (e.g., X12, EDIFACT, XML/JSON, flat files).
- Translate business and partner requirements into clear functional and technical specifications.
- Partner Onboarding and Transaction Flows
- Support end-to-end partner onboarding: requirements gathering, mapping specs, testing, certification, and go-live.
- Coordinate with partners, internal integration teams, and support teams to resolve issues and reduce onboarding cycle time.
- Identify and drive AI-assisted mapping use cases, including auto-suggesting field mappings, generating mapping specifications, and validating outputs.
- Define and support AI-driven error analysis: classifying failures, identifying root causes, and recommending resolutions.
- Support anomaly detection on transaction volumes, data quality, SLA breaches, and partner behavior.
- Create and curate domain knowledge, labeled datasets, prompts, and test cases to improve model and agent accuracy.
Requirements
- 6-7 years of experience in B2B/EDI integration, onboarding, or support (adjust to level).
- Hands-on experience with at least one B2B/integration platform (e.g., IBM Sterling, Seeburger, OpenText, Cleo, SPS Commerce, MuleSoft, Boomi).
- Experience with end-to-end transaction troubleshooting and root cause analysis.
Compensation
- In the US, the target base salary for this role is up to $145,000.
Company info
- We are also committed to protecting and safeguarding your personal data.
This listing is sourced directly from eClerx's careers page and normalized into a canonical job model.