Costar
Director Photography
US-VA Richmond - CoStar Tower · Director · Full-time
Work authorization requiredDetected 4 hours ago
LogisticsProcess ImprovementPerformance ManagementCustomer SupportPhotographyResearchLeadershipCollaborationMentoring
About the role
- At CoStar Group, Photography plays a critical role in bringing our products to life on behalf of our customers.
- This leader will be accountable for operational performance, media quality, and market ownership.
- The ideal candidate will bring strong people leadership, operational discipline, data-driven decision making, and a strategic mindset for scaling teams, workflows, and technology-enabled processes.
Responsibilities
- Lead, coach, and develop Photography Managers responsible for photographers, ensuring strong execution against operational metrics, appointment deadlines, media quality standards, and customer expectations
- Partner with Photography Managers to build high-performing teams through effective hiring, onboarding, training, performance management, and ongoing coaching
- Drive consistent execution of company standards across photography, video, drone, Matterport, and other media deliverables while maintaining a strong focus on accuracy, completeness, and brand quality
- Develop and execute strategies to grow the Photography department in alignment with business needs, product priorities, customer demand, and new digital real estate experiences
- Champion process improvement and technology-enabled workflows, including AI-enabled tools, to reduce manual effort, increase field capacity, improve consistency, and support scalable media delivery
- Collaborate closely with Sales, Product, Research, Logistics, Training, Customer Support, and IT to ensure Photography capabilities support product adoption, customer value, and seamless service delivery
- Build scalable onboarding, training, and development programs that strengthen Photography Manager effectiveness and support the continued growth of field photography teams
- CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Requirements
- Bachelor's degree from an accredited, not-for-profit University or College
- A track record of commitment to prior employers
- 7+ years of operations leadership experience, including experience leading managers and large-scale dispersed teams against deadlines, deliverables, and quality standards.
- Proven track record driving accountability through managers in a metric-driven organization, with the ability to translate performance data into clear action plans.
- Demonstrated ability to operate in a fast-paced environment with high creative, technical, customer service, and delivery standards.
Nice to have
- Master's degree preferred
Compensation
- In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Benefits
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Tuition reimbursement
- Identify operational obstacles, resolve escalations, and provide timely guidance to Photography Managers to improve productivity, coverage, service delivery, and team engagement
- $150k with performance-based bonus.
- On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Peletons, personal training, group exercise classes.
Visa & Work Authorization
- However, please note that CoStar Group is not able to provide visa sponsorship for this position.
This listing is sourced directly from Costar's careers page and normalized into a canonical job model.