CCM
Social Media Specialist, Military Division
LC10181 - 21 Miracle Strip Parkway Southeast, Fort Walton Beach, FL
Sponsorship not specifiedDetected 16 days ago
HubSpotCRMResearchCommunicationCollaborationUnderwriting
About the role
- This role ensures that all messaging aligns with applicable VA loan guidelines and compliance standards.
- The Social Media Specialist, Military Division, works closely with the Sr.
Responsibilities
- Manage Facebook/Instagram posts and messaging, targeting military and veteran audiences.
- Build relationships with military communities online and manage community engagement strategy.
- Collaborate with loan officers and underwriting to verify accuracy of VA loan content.
- Maintain brand and compliance guidelines for campaigns and influencer partnerships.
- Track and report on key performance indicators (KPIs), including lead volume, conversion rates, CTR, CPC, cost per lead, and ROI; optimize campaigns continuously.
- Develop and maintain weekly and monthly reports on campaign performance and lead attribution.
- Create and schedule all content on all platforms and monitor performance.
- You'll get unwavering support from all departments and total transparency from the top down.
Requirements
- Familiarity with CRM workflows and lead tracking (e.g., Airtable, HubSpot, or similar).
Skills
- 2+ years of experience in digital marketing, social media strategy, paid social, or influencer marketing.
- Military or veteran experience is a plus but not required.
- Experience in mortgage, VA loans, real estate, financial services, or military recruiting, preferred.
- Advanced understanding of targeting and engaging military and veteran audiences.
- Familiarity with VA loan basics, underwriting, and compliance, preferred.
- Knowledge of AI tools for marketing automation and workflow optimization, preferred.
- Skilled in written communication and effective collaboration across marketing, loan officers, and underwriting teams.
- Skilled in using data and analytics to evaluate campaign performance and inform optimization strategies.
- Apply now to begin your path to success! careersatccm.com
- CrossCountry Mortgage, LLC strives to provide employees with a robust
Compensation
- CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K.
Benefits
- At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together.
- CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K.
- We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
- Translate VA loan benefits and underwriting concepts into clear, audience-friendly messaging.
Company info
- Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
- CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics").
- The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.
- The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
- CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government.
- To verify licensing, please visit www.NMLSConsumerAccess.org.
Visa & Work Authorization
- tional origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactat
This listing is sourced directly from CCM's careers page and normalized into a canonical job model.