Kinship
Human Services Associate
Milwaukee, Wisconsin
Sponsorship not specified$42k-$48kDetected 26 days ago
LeadershipCommunicationCollaborationProblem SolvingMentoringOrganizational SkillsMicrosoft Office
About the role
- Reporting to the Human Services Program Manager, this role provides holistic case management, crisis assistance, and mentorship to individuals and families navigating adversity.
- Guided by a relationship-centered framework and trauma-informed, strengths-based principles, the Human Services Associate affirms the inherent dignity of every person.
- The successful candidate will exercise sound judgment in complex circumstances and demonstrate relentless follow-through.
Responsibilities
- Program Coordination & Member Support
- Facilitate holistic care management support by helping to guide the relationship-centered volunteer mentorship program, ensuring consistent, compassionate follow-through for community members.
- Facilitate individualized services by conducting intakes, identifying underlying needs, and providing crisis intervention to support long-term healing, stability, and growth.
- Assist with volunteer training that strengthens skills in relationship-building, active listening, healthy boundary-setting, cultural humility, and trauma-informed support consistent with Kinship's model of care.
- Assist with mentorship support through regular debriefing, strategic guidance, and problem-solving support to ensure mentor retention and program efficacy.
- Collaborate Across Teams: Work closely with the broader Human Services team to align programming goals, streamline internal referral processes, and contribute to organizational strategic growth.
- Alignment with and ability to actively support a Christian faith-based approach that affirms the inherent dignity of every person and fosters profound respect for diverse life experiences.
- Demonstrated cultural humility and a proven ability to build trust and work effectively with individuals from diverse socioeconomic and cultural backgrounds.
- Valid Driver's license, proof of insurance, and transportation to support work activities.
- Through deep relationship-building and steady advocacy, the Human Services Associate accompanies community members on their journey toward healing, stability, and growth.
Requirements
- "The sense of family and willingness to accept each other as they make themselves vulnerable leads to a culture that fosters the risk required for growth and achieving our personal as well as organizational potential."
- Able to work required Saturday mornings and occasional evenings to support program schedules.
Nice to have
- Work closely with the broader Human Services team to align programming goals, streamline internal referral processes, and contribute to organizational strategic growth.
- Desired Requirements
- Receptiveness to overall servant leader model and mission of Kinship Community Food Center
- Minimum of three years of professional experience in human services, volunteer management, community engagement, or a closely related field.
- Associate's degree required (Bachelor's degree preferred) in Social Work, Human Services, Psychology, or a related field
- Strong knowledge of trauma-informed care, strengths-based, and relationship-centered frameworks.
- High level of emotional intelligence, sound discernment, and the ability to exercise independent judgment.
- Excellent interpersonal, verbal, and written communication skills, with a natural aptitude for public speaking.
Compensation
- A competitive annual salary of $42,000 -$48,000 (commensurate with experience), benefits package, a flexible work environment, an enthusiastic team of dedicated staff and volunteers.
Benefits
- The mission pillars of our work are 1) nourishing food security and wellness, 2) fostering kinship and community engagement, and 3) creating stability & economic opportunity.
- Assist with cultivating community partnerships by identifying, strengthening, and expanding community partner relationships that support access to housing, healthcare, employment, and essential supportive services.
Company info
- Kinship Community Food Center engages volunteers and neighborhood residents to end hunger, isolation, and poverty.
- Our fresh food market, urban farm, food wellness programs, café, and catering expand food access while teaching healthful habits and skills in a community of belonging where crisis assistance and mentoring is made available.
- We believe no one is so deprived that they have nothing to give, and no one is so well-off that they no longer have needs.
- "I always feel supported, like I have a purpose, and that my coworkers truly care about me."
- "The community of shoppers, volunteers, staff, donors, etc., and the culture of generosity here has made this a great place to work.
- I love that we are so mission driven.
- As a whole, the community here really cares about the dignity of one another, and we strive to uplift that through our program offerings (offering fresh, farm produce, assisting others in mentoring relationships, offering trainings on poverty and hunger, and so much more)."
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
- And We Offer You
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This listing is sourced directly from Kinship's careers page and normalized into a canonical job model.