The Farmer's Dog
Senior Software Engineer 2 - Care Tools
New York, New York, United States · Senior
Sponsorship not specified$205k-$240kDetected 22 days ago
TypeScriptReactNode.jsBackend DevelopmentFull-Stack DevelopmentCode ReviewAWSOpenAPIData ScienceCRMExcelPerformance ManagementCollaborationMentoring
About the role
- One Team: We don't think of ourselves as "Acquisition Marketers", "Engineers", "Data Analysts", or "Product Managers".
- Beyond denoting skill sets and areas of expertise, we don't think departments matter.
- We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is.
Responsibilities
- Lead the end-to-end lifecycle of complex systems and features, from planning through maintenance, ensuring long-term sustainability
- Collaborate with product managers, engineers, designers, and business stakeholders to shape strategy and achieve our goals
- Contribute to our engineering culture and mentor the team through knowledge sharing, feedback, and design and incident reviews
- Partner with Customer Care to deeply understand advisor workflows, translating real-world pain points into AI powered solutions or tools that help advisors deliver more personalized service
- You lead by example and take full ownership over the success of the product, software and "pawd" (our name for cross-functional teams)
- You lead projects with impact beyond just your pawd's domain and you bring others along
- Being included is just the beginning, it's about contributing your voice, growing through challenges, and building trust through shared goals.
- This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
- To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals.
- That's why we design, build, and operate our systems in-house, from subscription and e-commerce to fulfillment and delivery, so that every dog and human gets the right experience, every time.
Requirements
- You are curious and regularly seek out ways to improve both our system and how we work
- You are committed to furthering the mission of The Farmer's Dog
Compensation
- Market-competitive compensation and equity packages
Benefits
- The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care.
- Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
- Market-competitive compensation and equity packages
- Comprehensive Healthcare, Dental, and Vision
- Company supported mental health benefits
- 12 week paid parental leave
- Work our stack (TypeScript, Node.js, React, OpenAPI, AWS), but embrace learning and applying new tools as needed
- Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we're listening and learning from our Team.
Company info
- The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.
- To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
- #LongLiveDogs
- What We Stand For and Where You'll Come In
- We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors.
- Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.
- At The Farmer's Dog, we believe the best customer experience comes from owning the technology that powers it.
- Our engineers work on problems that matter and that are hard: evolving systems to support rapid growth, building platforms flexible enough to serve customers with many different needs, and creating product experiences that didn't exist before.
- You'll join a group of talented engineers and managers who care deeply about building reliable, scalable systems and about working well together.
- Here, you'll have the space and agency to help scale the business, solve novel customer problems, and build strong relationships along the way.
Equal opportunity
- The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status.
- For more information, please visit Know Your Rights.
- Reasonable Accommodations
- TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.
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